Children’s Medical Center - Palm Harbor

"The Palm Harbor office was great in 2019 and 2020. I came back and started with the Lutz location in 2023 for 6 months they told me they will give me referrals I never got one. My child is having an allergy issue to foods I believe it’s gluten I was told I’d get a referral 3 months ago for that it’s still has not been done and we have military insurance. See how the Military is treated by these people. Then my child has urinary issues first they said it’s behavior, then they said it’s constipation, now six months later I have not been referred to a pediatric urologist. I gave my child miralax for a month still the same issue. I keep giving money to them getting no results. I came here with a physical that I had got from the military a month prior they refused to fill out the FL physical sheet they said they want me to pay for another physical. Yet we paid for an office visit. How do I get help for my child as a mom. Maybe it’s only about the money not making sure my baby is healthy. My kid has a cough for over a month no help. People think I’m not taking her to the doctor but I do and get the response kids can have a lingering cough after being sick. I need the head doctor of this practice to contact me I asked they said it can’t be done. It was refused."

"Dr. Pantages and his MA Jennifer are amazing. My child has been going here for 5 months and every time I see either one of them they are always welcoming and have a cheerful attitude. Dr. Pantages always ends with "Do you have any other questions for me?" He genuinely cares for my child. If I ask for shot forms from Jennifer she makes sure I don't leave without then. Anazing doctor, amazing staff. Great team work them 2! Dr. Black is also amazing ! Genuinely cares as well!"

"We love Dr. Sawka, Webber, and Pantagious. All the doctors we've met over the past ten years have taken amazing care of our three children and helped us to make th best decisions for our kiddos health and wellbeing. Jennifer Sawka has been so helpful and has such a great way with our children. She's a true gem and has really helped me with tips for allergies as well as been a great help at practical solutions for getting them healthy after viruses upper respiratory infections or skin issues."

"We have worked with Dr.Pantages for over 6 years now and can honestly say he has been a blessing for our family. He is kind, patient, knowledgeable and empathetic. He asks all the right questions, double checks any areas of concern and ends every single visit with "Do you have any other questions for me?" with full intent to listen and offer insight."

"Office staff is completely incompetent. After being prescribed an antibiotic for our child that is apparently out of stock at most pharmacies currently, we finally found a pharmacy in New Port Richey that had the medication in stock. It took several hours to get the prescription transferred from our usual pharmacy. In the meantime, as a precaution, my wife asked to get a paper copy of the prescription in case we got to the new pharmacy and God forbid, they were out. The doctor's office agreed and gave a paper script to our nanny. I later received a text from Walgreens letting me know that my prescription was ready for pickup. I drove during rush hour from Largo to New Port Richey only to find out that my doctor's office called and cancelled the order. I then phoned the doctor's office and asked them why they did this. They said that it was because our nanny picked up a paper prescription. I explained that we asked for that in case we ran into a problem after the office was closed. We never wanted or knew that they would unilaterally cancel a prescription that we had called in. I understand that companies have policies but this needs to be explained. There was no meeting of the minds. I requested that they have one of the doctors who was still on site recall in the script. They would not do this without the consent of the original doctor who wasn't there. They said that they would send a message but that there was no guarantee that they would respond. Meanwhile, my sick four year old is suffering without medication. I asked how would I know if the doctor responded? Would the office call me? She said to just keep calling and checking with the pharmacy. Seriously? I told her that I was already at the pharmacy and what if they don't respond? At some point there has to be someone with common sense who can make a decision using logic. This is an antibiotic we're talking about not a narcotic."