American Pain Experts

"I rarely really leave subpar reviews tbh but this experience kind of sucked. I booked an appointment on ZocDoc with Haley Diaz PA a week prior to the actual appointment because it was nearby, the provider had good reviews, and I was in really bad back pain. I filled out all the intake paperwork on ZocDoc & got an appointment confirmation for said appointment. A week later I show up the day of my visit (that I got multiple confirmations for) and was advised "oh ZocDoc appointments aren't real appointments. They are more like appointment requests." I was told this after I had taken the time off work to make it to the visit, spent 30 minutes filling out paperwork, and had been in pain for a week prior while I waited for the visit. Keep in mind they paid ZocDoc $70 for my referral.... I'm sure the provider is amazing & extremely knowledgable in her field and I'm sure the positive reviews are legit, but unfortunately the support staff are unorganized. I myself manage a medical practice in the area and I know how ZocDoc works. Multiple notifications have to be blatantly ignored in order to get to the point where a patient shows up for a visit that was booked & confirmed a week in advance to be told the appointment does not exist. If I could go back I would have ignored the 4+ confirmations I got from ZocDoc and called the practice to make sure they got the request, but alas I trusted the 4+ confirmations I received."

"Great service and care I have been going for a year and I live a better quality of life because of there service"

"Kind, compassionate, caring, listens to each and every patient. If you suffer from pain come see this wonderful office and staff you can be assured to be treated like a patient and not just a number. Highly recommend."

"Super helpful after serious surgery. Thoughtful, patient, worked through diagnosing and treating my chronic pain condition."

"The most knowledgeable, caring and compassionate doctor and PA I've ever had the pleasure of knowing. The various treatments at APEX have all worked for me. I recommend to my friends and neighbors all the time, for any pain or discomfort they are experiencing."