Broward Community & Family Health Centers

"The worst most unprofessional clinic I know. This place should be close, my appointment was at 3pm and I waited from 2:33pm to 3:58pm to bee seeing by a Doctor and at the end I have to cancel the appointment and walk out. Places like this one will never progress , from the Doctors to the staff are lacking manners and respect for people time."

"I am still at this clinic. It’s long overdue to leave this medical provider but I am working on it. In the meantime, don’t bring SSA forms to be filled out. You will be accused of committing fraud. If you decide it, please audio record the conversation being your PCP and yourself and have your legal person get a copy. And also, report to the corporate office about it. This was the second “doctor” mentioned it to me in a year time at this clinic. I had to tell my lawyer what was said and how they tried to discourage me from continuing my ssa claim for disability. Other than that, staff have improved and noticed a lot of new faces. The office manager should’ve been the one gone though. When there is a change regarding lab testing, I didn’t get the memo. Now you have to get an appointment so no more walk-ins. I am glad that they took me in anyway or else I would’ve been pissed since I had to fast before I got there. Btw, you must come in to get matters settled because they don’t call back. Leaving messages and doing whatever else besides coming in won’t get the job done. Anyone looking to get a copy of medical records, just download from the MyChart app. It’s a hassle submitting medical record requests over a year period of time and it was never done at all."

"Please don’t go there. They never answer the phone. They never return the calls. The coordinator is so rude. The service is terrible. They made a wrong charge $60, it’s already 2 weeks trying to communicate with them for my refund. Omg the worst place to go."

"This place is so disappointing. I don't understand how management does not get involved, if you call to schedule an appointment, request pre op clearance, get anything done at all....too bad because either they never answer or if they do they throw you on hold forever. The answer is always the same, someone will get back with you by the end of this business day or next business.....well I'm still waiting and that's been over a few weeks now. I even called back and got the same response again. I know this is a Community Clinic but darn do yall have to treat the job like that? Horrible, I am just going to find another office because it's plain to see that they don't care about their patients. Just another day on the clock is what it seems like!!!!"