St. Michael's Eye and Laser Institute 1030 West Bay Drive, Largo, FL 33770

"Absolutely the best service! Dr. John did my lasik surgery 24 years ago. His son, Dr. Louis, did my cataract surgery last year. They are both extremely competent, caring, friendly, and wonderful doctors. Their large staff is also the very best! Thank you all for taking such good care of my eyes in the past and in the future!"

"I have never been treated so badly by a eye care center. After moving here last spring, I contacted my eye insurance carrier for a list of network providers. St Michael's was on that list so I made an appointment for my annual medically necessary lens replacement. (I had to have the lens in one eye surgically removed over 20 years ago) I made an appointment, had the exam but was told by the office staff that I would have to pay all fees upfront and that they would then get the necessary insurance company approvals and I would be reimbursed. I subsequently was fitted with the lens but when I requested reimbursement, I got involved in a 3 ring circus with Gregory at St. Michael's as ring leader. I was ignored, lied to and at a meeting with Gregory was threatened and called a liar. No resolution in sight. As a senior citizen on fixed income, we can't afford to lose this approximately $ 1,800.00. If you need eye care, DO NOT USE ST MICHAELS"

"I started my cataract removal journey with another practice but decided to switch to St. Michaels. My angels were with me the day I met Dr. Louis Michaelos. I only wish I did it sooner. The world is crisp and bright now. Its a comfort to be tested with state of the art equipment and supported by such a caring staff. I recommend them to anyone who wants to trust their vision to the best"

"Best eye service care in the Tampa Bay Area! I have seen each physician and each time my visits have been nothing short of excellent! If you are in need of eye surgery, look no further. These doctors have changed my life and I couldn’t be more thankful for them! Thank you Dr. Michaelos’ for giving me too notch care and treating me like family."

"Unprofessional is a single word I'd use to describe this practice. I've been seeing Dr. John for just shy of a year now for my eye disease. I have to go fairly often to ensure my eye isn't worsening. Today was one of those days where I have a comprehensive review. I arrived early for my 10AM appointment. I paid my copay and they said they'd get me back to Dr. John shortly. 5 minutes passed and I did a vision test and then an eye pressure test. After that, they sent me to the eternal waiting room and kept all of the patients in the dark about the awful reality happening behind the scenes. This practice is supposed to have multiple doctors and you will usually see the same doctor because they know you and your condition(s). Well today transparency went out the window and I waited for 1 hour and 15 minutes in the second waiting area for them to never call my name. I asked at 11:20AM when I'd be seen and they told me I was still 5 patients behind (10AM appointment). I went to the front desk to reschedule and then they informed me that their practice with MULTIPLE doctors only had one in today (not even the doctor I was scheduled to see). During the check-in and all of that they never once mentioned this. So I paid my copay to see a different doctor and not a single time did they tell me mention a potential delay or that my doctor was out of the office. They didn't call me or anything either to try and reschedule. Instead they had one doctor seeing EVERY SINGLE PATIENT for the doctors that were out. I ended up going to the front desk and asking for a refund/reschedule, but honestly after this experience and the way the staff didn't inform anyone waiting about their doctor being out is beyond unprofessional and I am looking for a new doctor. If you had called me or told me when I arrived, I would have rescheduled, but you didn't even have the decency to tell me that the only doctor I've seen at this practice was out. Truly disappointed to have had such a bad experience. I can say that another patient had an appointment at 9AM and was leaving as I was getting in the elevator and also complained about how bad his wait was."