Cozmo Beauty School

"Do not go there! They ruined my hair!!! How can the student learn from an instructor that doesn’t even know what she is doing??? She picked the wrong toner for the student to put on my hair. I went for highlights and came out awful! My hair it’s darker than when I actually arrived there. When I arrived I showed pictures of hair with highlights … the look I was looking for and they said ok, we can do that. Now I need to pay again for someone to fix this disaster! I should’ve known when I saw the instructors own hair. I know everyone it’s learning but that’s why you pay an instructor to be assisting the student. She is not teaching the Student the correct thing to do. I went to cosmetology school myself and had hundreds of coloring and highlights at many salons. She is teaching the sloppy way. I feel bad for the students.oh and I asked if o could go back for them to fix my hair and instructor said no. So they are definitely just 100% business and care less about students and their customers. The instructor answer it was - “ There it’s so much we can do as a school, we can’t bleach your hair too much and damage”. But it ok to leave the bleach on my hair from 11AM until 2PM??? Because this is exactly how long I had the product on my hair. I arrived 10:30AM and left at 3PM. And all I had was the disaster “ highlights” and s trim, not even a hair blow drying. Time and money I will never get back. Oh and now my hair it’s damaged, super dry and with this ugly dark color. The students were polite and there to learn but everybody else working there was super rude! I’d never go to that school for anything."

"I was looking for a salon in the area that would do great Keratine and haircut since I have curly/frizzy hair. I found Cozmo Beauty School and I read great reviews, knowing it is a school, the stylists teachers are always around and also the place has a great vibe and everyone is super nice and friendly. I was offered a beverage and was treated like family. Macy did a great job with my Brazilian Blowout…and I know, it is your hair, your nails, etc, but believe me my hair came out so great that I got tons of compliments. Everyone seemed super happy, dedicated and they help each other…So I definitely would recommend Cozmo Beauty!!"

"If you are considering the esthetician course and are lucky enough to get Jenna as your instructor she will take the time and effort to prepare you for all the skill sets you need. She’s a 10/10! And will make sure you have plenty of time to practice facials, tinting, lamination, etc during your time in class. The school is strict on timeliness so make sure you inform them ahead of time if your work schedule conflicts with class time."

"I had a great experience here. My stylist did an excellent job with my root touch up. The instructor oversaw the entire process & gave the stylist positive feedback. The facility is very clean & comfortable. I loved how my hair turned out. I paid a fraction of the price that salons charge & got a much better service. I am excited for my next appointment."

"Not BBB accredited I was at your establishment yesterday. Your instructor should have explained that my hair would look more spotty with the color done. A licensed professional is accountable for explaining what a customer does not know and mistakes. I called today and was told to come at 1:00 and explain so it could be fixed. I was explained how it would be fixed. I did not agree, I wanted the two and a half inches all the way around my head to match my "highlights". I finally said just fix it, your the artist. I still have orange all the way around my head so I can not where it up. That is bad enough, kicker is you forced me to pay again for more mistakes. If this could be done on top of my head, it could be done all the way around and I did not receive that for my money. This was a sham job the first time and again the second. It was able to be blended on top and should have all the way around. You charged me for two failed visits. I was never told until after the second sham job that I would have to pay to fix the first visit. No one has charged me to fix an issue nor has my beautician mother of over 20 years charged anyone to fix an issue.This is not acceptable. You threatened to call the county on me if I did not pay you. You said you would review cameras and refund my money if I was correct after your instructor lied that I made plans to come back in six weeks as I do not live here even. Lkely no sound. I do not feel you are being honest with me. That student was in no way shape or form going to stand up against your instructor. She is trying to rebuild her life and relies on instructors for her success. Hairdressers, beauticians, barbers and such do not charge to fix their mistakes. I'm realizing you are looking at a camera that will not confirm anything so I am being yanked around after being threatened. I insist you refund my credit you made me use like a hostage. I am now expecting refund of both visits. My hair can not be worn up and usually I wear it up. They decide to keep the highjacked money."