Walgreens 28100 South Tamiami Trail, Bonita Springs, FL 34134

"While waiting in line for the pharmacy I noticed how the pharmacies was talking to his employee. Swearing at him and barking at him. I was more than happy waiting but I shouldn’t overhear someone treating employees so terrible."

"This review is for the Walgreens 13520 Tamiani Trail in North Naples, Florida. I usually go to the drive through but had to go in this time. Unfortunately, I am on crutches due to a recent hip surgery. I am in pain and have been battling depression. I went in to pick up pain meds and a new medication that I need for the depression that was called in by my doctor. The pharmacy tech very rudely told me they didn’t have it, that they might or might not be on order and I can come back in NEXT Tuesday! My eyes filled with tears and I told her I am leaving next the state Tuesday. She couldn’t help me at all. I literally left the pharmacy in tears. No words. Just a huge feeling of sadness that a person could be so nasty and mean for no reason. Her attitude and the way she spoke was so cruel. I made my way to the front register to pick up an online order and told the cashier, Darlene, what happened. I burst into tears again. She was so incredibly kind and sweet. She even walked me to my car and placed my bags in the front seat. The moral of this story is please try harder. Be kind. You never know what someone is going through. I hobbled up to the pharmacy on a very tough day and still managed to be polite and put on a smile. This woman could have totally sent me over the edge and nearly did. I walked away in tears and with no solution to my issues. I am very thankful for the kindness of Darlene. I will never use this pharmacy ever again. I posted this on FB and have received messages from local friends telling me they were treated poorly at this location too. In a world where you can be anything be kind."

"Understaffed & frustrated staff? Not sure what the issue is, but this has been the most consistently horrible service for any pharmacy I’ve used. Was so glad when I used a different pharmacy…but our insurance changed back to Walgreens. I’ll look for another location…this is crazy (in line more than an hour at 6pm-when it finally had less business!). 4 people working in the pharmacy & they can’t get to me for 53 minutes for an order that is presumably ready for pickup?"

"Absolutely horrendous pharmacy. The staff are all rude and they take forever acknowledging you. They’re always in a rush when you ask questions about your medicine and they try to push you away quickly. It’s always an hour ordeal every time I pick up my prescription. The drive through is incredibly slow as well. Definitely recommend choosing another Walgreens location."

"Disgraceful! The management shows ZERO respect for themselves, their employees, the community, and customers. On a busy Sunday morning TWO employees, not counting the pharmacy, worked furiously to assist the crowd. The isles were blocked with stock. The bathrooms should be quarantined and condemned. Clearly they have not been cleaned anytime recently. I know the pictures are hard to look at, imagine having to work here and use this disgusting bathroom!!"