Subway,

21453 Northwest 2nd Avenue, Miami Gardens, FL 33169

"Manager and owner of this location I will be reaching out to subway corporate offices Regarding your lack of response and care for the reviews as you have un addressed reviews about the same person over a year old On the older black lady working at your subway This morning I call order two sandwich’s on Uber eats I get a call 10 minutes later This lady had the audacity to say “ I will not be making all those sandwiches it is way to early” My question is WHY DO YOU WORK ARE SUBWAY THEN? This lady should’ve been fired a longggg Time ago As this is unprofessional, unethical And most of all unacceptable If you open at 9 you should be willing to make sandwiches at 9:01 Or at least if you need to wait a few Minutes You can talk in a nice, calm tone I’m a polite way Not giving me attitude I expect a response from you subway on my review within 48 hours and this lady must receive training or some type of change because she is unfit to be working in customer service If I do not receive one I will be contacting corporate offices And submitting for complaint on your location"

"Terrible experience, I ordered some bmt’s on Uber eats. Got a call from the lady at the store saying that it’s “way to early for my order, that she just got there and will not me making my food” when I asked her why she said “I don’t have any sliced ham” I told her to make a something with what she had available. She denied and told me to cancel through Uber which I let her know that it charges me. Or to WAIT until her manager arrived, and blatantly told me she really didn’t care what I did. Never have I been told by a restaurant that makes food, that they won’t make my food because they “just got there”. Mind you it’s 11am on a Saturday. Ridiculous! When I tried to contact the store to reach a manager the phone won’t even ring. If I could please get in contact with a higher up at the store that would be highly appreciated."

"Honestly, I’ll never go to this subway ever again. The sub that I ordered on the menu board it show that it’s $6.39, but I get ringed up and handed my receipt and it’s showing $7.99. So I asked the cashier/server why is my receipt higher than what’s on the board, to which she says, ‘Oh, the prices went up’. She was so nonchalant about it. Great! No problem! I guess the menu board forgot to read that memo. You’re advertising one thing, but having people pay something else after standing in line, placing their order, and then paying for it, only to find out it’s a different value. Lord knows how long that menu board has had the wrong prices on it. It’s acts like this that make me go out my way to somewhere else to purchase, cause this right here is not right and very unfair to the consumer. SUBWAY, you need to know better and do better!! It’s like this location, there’s always something wrong happening here. Don’t waste your money or your time here, it’s not worth it!!!!"

"The service there is not that great. I’m a postal worker and there was a bad storm I decided to go there for lunch and also to use the restroom which I’ve been holding, there aren’t any specific locations for postal workers to use the restroom. I went inside and ask to use to restroom because you need a key to use it. They gave me a hassle asking am I going to purchase something because that was from management. I told them yes but the young lady behind the register said no I have to purchase before I use the bathroom. I stated I would pay after I get out they laughed and told me no. I then stated can I have the managers number she said for what and after writing it down she told me there is no need to call because when she’s off she ain’t gonna do nothing but curse me out because of that. I told them why would I pay for food and then go in the restroom with it that’s nasty. The three workers laughed and didn’t care. It’s sad that postal workers can’t even go in a restaurant without being treated so nasty especially on a horrible rainy day. I would never purchase from there the people are very rude."