Pollo Tropical

"Always convenient to order. Food is always hot and fresh, packaged appropriately. Just a few hiccups whenever ordering through food delivery services...the food preparers tend to quality check before handing off to the driver...on three occasions I've ordered family meals and on all three occasions more than 4 items were missing. I extend grace to them because I have visited this location and it's a mad house in there at times, but they have to focus on quality and execution as well."

"The young Lady at the counter tonight was incredibly rude. I walked up with my wife and she asked her what she wanted then immediately gave the total with me standing right next to her. She completely ignored me and when I asked for double crispy chicken she said they weren't allowed to do that for crispy chicken. I'm furious and will never go back."

"Worst location, why am I waiting so long for food with no one in the place . The waiting line is crazy Always issues. Never serves full portion, slow paced workers. Usually forgets something I hate this is the closest one near my house."

"Pollo Tropical is a popular restaurant chain known for its delicious and flavorful Caribbean-inspired cuisine. One of the standout features of Pollo Tropical is its mouthwatering grilled chicken. The chicken is marinated in a blend of tropical spices and flame-grilled to perfection, resulting in a juicy and tender meal that's bursting with flavor. Whether you prefer classic grilled chicken or one of their signature sauces like Mojo, the taste is undeniably delicious. But it's not just the taste that makes Pollo Tropical a favorite among families. The restaurant offers a wide variety of menu options, making it easy to feed a family of any size. From hearty family meals with sides like rice, beans, and plantains to individual combos and kid's meals, there's something for everyone. The affordability of the menu and generous portion sizes ensure that you get great value for your money, which is especially important when dining out with the family. Furthermore, Pollo Tropical places an emphasis on freshness and quality. They use real ingredients and prepare their food in-house, providing a healthier alternative to typical fast-food options. This makes it a guilt-free choice when you're feeding your family, knowing that you're serving them a meal that's both tasty and wholesome. So, whether you're craving a delicious meal for yourself or need to feed a hungry family, Pollo Tropical's menu and commitment to quality make it a fantastic choice."