Coral Gables Hospital

"I just had a Hernia Surgery on 1/24/2024 at Coral Gables hospital. I was running late to my appointment and spoke to Mayra at the front desk and she was very accommodating. Everyone was very helpful and polite since I first got there, from the front desk, to the team that started prepping me and taking my information and storing my belongings. After surgery I needed to stay over night at the hospital so I was brought to a room that was clean and comfortable. Then I was met by so many people that attended me, I wish I remembered all their names. Daniela and Pedro were two of the RNs that looked out for me. Grisell a PCT was great, she also rolled me out on a wheel chair to my transport when I was leaving and helped with my belongings. The team that took my vitals, and blood for labs, and even the lady that brought me my meals were all great and friendly. Dinner was even better and more than what I expected, and I tend to eat allot! I’m glad I had a good experience since going for surgery is not exactly on my list of fun things to do, but they made me fell comfortable and taken care of."

"This is one hospital in Miami that needs some major improvements. (1) There is absolutely no privacy in the ER. (2) No one in the ER, including the doctor, knew how to put a needle in my port so I could receive the meds, give blood. Etc. It took me going to ICU in order to have it done. (3) Several of the nurses literally didn't speak, nor understand, English. I had a very hard time communicating with them since I don't know Spanish. I'm not sure how they got hired here in the USA not knowing the English language. (4) I only saw my attending physician 1 time in over a week. (5) I started coughing up blood during my stay here but nothing was done about it. (6) It took the staff an extremely long time to respond when I push the call button. Most times answered by someone who only understood Spanish. (7) The TV only received 5 channels. (8) The food service is decent here but they only served Spanish dishes. What about American patients who don't like Spanish food?"

"I would recommend for anyone in South Florida to visit this hospital if your in need of care regarding your health. My husband has experienced care at this hospital twice and they gave him the best care and diagnosed his issues and gave him the best care. I was not feeling welling well on Xmas day and he brought me to them and they saved my life performed a emergency surgery and took care of me and I am so thankful. I will forever be grateful for all of the staff that took care of me. I wish them all many blessings in 2024."

"My mom had her right knee replacement surgery on Monday 10/30. From the moment we arrived the service was great. The night security guard helped us by pushing her in a wheelchair to the correct floor and taking her to the location she needed to be at. The surgery nurses were very comforting and reassuring. The anesthesia nurse and doctor were gentle with her. The surgeon Dr. Saenz was informative and very human. Then she was transferred to her room for the next couple of days were she received exceptional care from everyone. I would like to recognize her nurse team on the floor: Pedro, Rosemery, Liani, Mayra. The PCT Grisel. The amazing registration guru Jaime. Her wonderful case manager Jorge. The great rehab team of ladies Lian, Audrey and Michelle (these ladies went beyond their scope). The food service staff and let’s not forget housekeeping. Thank you all for taking great care of my mother during this time. She felt right at home. I hope I didn’t miss anyone but if I did I apologize. You all were very caring. Quick side note please get better chairs for those of us that stay in the room with our family members. My back is killing me from sleeping in a board. Room 301."

"My experience at the Coral Gables Hospital was great better than what a expect. The staff are very professional. Staff like Isisi Hernandez, Magalis, Michelle, Pedro Bechara, Juliette Ortega, Alfredo Montero, PCT Grisell Perez. My 85 years old mother had a hips replaced with Dr. Carlos Lavernia the surgery was great and with the attention, dedication, professionalism and love from the 3rd floor staff was very pleasant and really help the patient recuperation, Coral Gable hospital treated us like a family. The therapist, social worker, house keeping, food service and all the staff have from my family and my self 5 star"