Baptist Health Diagnostic Imaging | Coral Gables

"Worst service ever and extremely unprofessional communication. A week ago , I made my appointment and it is so sad to said it but I had been there twice already and still they haven’t be able to provide me with the service . Many factors such as: Wrong time received it by text , confirming my appointment and they didn’t want to help me because they have it on their system a different time . Then I rescheduled it for today and being on my time the technician explained me that I was missing another prescription beside the one that I have, because their POLICY!!! My question is : NO ONE WAS CAPABLE OF EXPLAINING THAT SINCE THE FIRST MOMENT THAT I CALLED TO MAKE THE APPOINTMENT!!!!! So sad to see this type of service at Baptist , what can we expect for now on !!!!!!! I literally work 2 blocks away and I will NEVER AGAIN WILL GO THERE !!!I"

"Arrived at the prescribed time, patients arriving after me were accommodated first although they did not arrive at the prescribed time. Waiting area was extremely loud, cell phone usage was ridiculous. Called in, technician was outstanding but there was a fire alarm during procedure. She left to find out, false alarm. Fortunately I validated my parking ticket although no signs were visible to do so."

"Great experience. I had my annual mammogram and bone density at this location. I was in and out in less than an hour. Both technician were very professional. Parking is validated."

"The easiest MRI ever. Unfortunately because I live a bit far out and morning traffic was a bit heavy I was late for the appointment but they were very accommodating and fit me in. As always the staff was kind and quite acceptionable. The best thing I have done for myself is switching all my health care to Baptist Health South."

"Very respectful with patients Quiet place as it should be I went without appointment and the attending lady asked for ID and insurance and asked to be seated that she will be back soon. So she did and in less than half an hour I was called by the technician to have my xray done. Also very respectful and gentle. A perfect experience."