IHOP

"Let me tell you about my experience. It was horrible. From customer service to the food. In the past I have frequently come here. The last time I was there I had a very aggressive waitress who was very pushy and very obnoxious. Now today febuary 13th 2024 at 5:45 p.m. I call up asking for a manager. Right away I get an aggressive female that answers the phone and demands my name and what is this about. I said I'm not required to give you my name. She goes on to say unless I give my name and what this is about I'm not talking to a manager. I said I don't have to tell you who I am and what this is about she developed an attitude and hung up on me. When I called back again again again I asked for a manager. And once again I got another attitude. It took 10 minutes for her to tell me she was the manager. She went to find out what happened and the girl told her I cursed her out. Then the manager got mad at me. When I tried to explain my situation too hard about what happened she didn't want to hear it When I try to talk and intervene she kept interrupting me and she wouldn't shut up. She didn't want to hear what I had to say and how rude the woman was who picked up the phone. She began to irritate me and got me stirred up. When I kept trying to call back to talk to her she demanded I listened to her that she didn't want to hear what I had to say. I said I'm not listening to you you're going to hear me first I'm the consumer. That was so rude of this female individual who picked up the phone before I got a hold of the manager. I did nothing to deserve the treatment I got I didn't have an attitude to begin with but I was given one. There was one time I was on hold for 1 hour and 10 minutes I walked away from the phone and came back maybe two or three times to see if somebody picked up the phone. Let me give you heads up. The waitress doesn't know how to waitress on tables the cook doesnt know how to cook food The bathrooms are nasty. The kitchen is nasty I've seen it walking by going to the bathroom. The people working there look at their fingernails and see how nasty they are I could just imagine their living conditions and yet they're around food. Customer service is not what it used to be. You know why they close down last year for almost a year before they reopened. Because many they had so many code issues and health health risks. When I've been in there I've seen the tables nasty as heck. Bugs in the coffee cups on the dinner plates. Silverware not properly washed. Maybe I should call the state and have them investigate unclean they are here at this restaurant. When somebody is upset and disgusted and wants a manager and get a manager they should have a manager not go to all these changes to get one to get one. Like I said with all the money that I've spent in there I should get better treated. That's something they know nothing about. I wouldn't recommend going in this restaurant I wouldn't recommend eating their food there food. I wouldn't recommend give me the money that you work hard for This is the worst display of being and working in this kind of kind of environment"

"Four of us went in for a late breakfast, around 10:30 AM. The wait was about 20 minutes. The hostess was very friendly and asked if everything was OK while we waited. The waitress was friendly, accommodating and efficient. The food took more than 20 minutes to arrive, probably because they were very busy. The quality of the food was very good. The place is newly renovated and surprisingly clean for the amount of customers in and out. The table and utensils were clean and the menus were also. We would go back again."

"This is my first time here This place is a hot mess bad service ever!! Worst server Beatriz I asked for pancakes with banana on top they put the banana inside the pancakes I was done with my drink beatriz did not care if I needed a refill or not she did not even check to see if we needed anything else soon as she put the food on the table she disappeared….worst experience ever"

"The service was excellent. The pancakes were good. My only complaint is that the company should offer non dairy options for creamer or non dairy milk- even if only almond milk. They also did not have honey. It's a great place for people with no dietary restrictions. They were able to prepare my eggs with just oil and no butter. Was very thankful for that."

"I ordered from the app. I placed 2 orders at 8:45am to be ready for pickup at 9:11am. Walked in at 9:20am. At 9:30am I got my first order. It’s 9:45am and I’m being told that they are out of items for my second order. I asked for a refund and was told a manager would assist me. It’s 10:16am and I’m walking out no refund and was avoided by the manager . The place is a mess with flies buzzing around. Absolutely the worst dining experience. Please don’t eat here."