Alberte Restaurant

"The food here is good, but the service needs work. Staff, especially the lady at the front, seem indifferent and don't prioritize customer needs. They ignore phone calls entirely, just waited a whole hour for my food. However, there is a guy who, although busy, does his best to help out. Hopefully, they make some changes soon. Better communication and hospitality would make a big difference in the overall experience."

"If i could give 0 stars i would. My dad came here and ordered 24 patties all we got was dough. There’s barely any filing and if you are out you should be able to tell customers. What a complete waste of money. This place should be ashamed."

"I wish I could give them no star. This restaurant keep disappointing me. This my second time ordering from this Albertes. One I have never paid this much for a fish fillet to be delivered burnt and hard. The fish seemed as it was a fish sitting there for days and refried. And second, I never ordered a Haitian Mac n cheese from a Haitian restaurant that look like a pasta that was just thrown together out the pot. You all need to do better."

"02/03/21 Okay, were done. So unprofessional and whenever yoh order just add another 20 -30 minutes to your order. Visit 9/8/19 the only thing that has change is the interior/furniture/decor, same bad customer service inside. They don't know what they are doing and don't care to improve. The girls in the front all need to be replaced, you guys are loosing business. Two different girls took my order and both forgot to include a full meal, they need to stop speaking amongst themselves. The tall guy working at the food window was able to take care of us, Thank you. What is the point of calling in your order waiting an additional 15 pass when they told you your food to be ready and getting their and they dont have nothing ready. Having to place your order again; like you didnt speak to anyone at this restaurant. You guys are loosing business i ordered 4 plates of complete meal. Make your customers service and phone etiquette better. I ordered at 8:33pm, arrived at 9:15pm, didnt get food until 9:45pm. Once you get your food its amazing but you guys need to improve the phones and friendliness of the front staff. People who want to try Haitian food and aren't use to you will not return."