Panera Bread

"My wife wanted to go there for lunch. She enjoyed her salad. I ordered the steak sandwich. When I lifted the bread 3/4 of the one half had no meat on it and the other half was very sparse. I thought it was a joke or a mistake. I brought it back to the counter and they said they put one scoop on the sandwich. This looked just like an ice cream scoop but smaller. I told manager they must not have filled up the scoop. So my wife enjoyed her salad and I had a sandwich that I only had meat maybe 40% of the bites. $13 for a roll with about the amount of steak that is as much space of a golf ball. I love Paneras, but form now on we will go to Clearwater Mall location about 3 miles farther away from us. Stay away from West Bay location near bridge. I have only written a bad review one other time in my life. I know prices are up and portions may have gone down, but this location lost a customer, plus this will not be the last time I tell this story. I was going to take a photo, but my wife said she would be embarrassed, I guess I should feel embarrassed to have a place rip you off like that. Talking about embarrassed, when they showed me that very small scoop, I was like, that can't spread across a sandwich. Place is a joke at West bay location."

"Panera has gone downhill. I ordered the steak and white cheddar panini to go. When I got home and started to eat, there was the tiniest slice of steak, so it was like I was eating just a cheese panini except had to pay that high price. Never again."

"I've had kind service and a mostly positive experience. However, I have visited a large number of Panera Bread locations across the country. Most make it easy to order with a kiosk, and particularly easy for sip-club members to skip the line, check in on the kiosk, and grab a cup. It is such a wonderful convenience. However, there are no kiosks in this location, which often has a line to place an order. I wish they would install the kiosk ordering. Otherwise, the location is great, the staff has been helpful and kind, and the food and drinks have all been good. Edit: I have learned that ordering ahead on the app sometimes helps me avoid the line, but it would still be nice to have the convenience of other locations with the kiosks."

"Every time we get food from this location they mess up our order. Last night we gave them another chance, and they put chicken on my green goddess melt (I don't eat meat) and they didn't give us croutons with the french onion soup we ordered. Having spent almost $50 on 2 sandwiches, a soup, and a salad, I would expect better attention and care given to orders. Probably won't go to this location again."

"Hands down the best Panera in the area!! Food is always fresh and made Correctly the 1st time. Employees are polite and helpful. Definitely the only Panera I’ll eat from. Broccoli soup is to die for! If you haven’t tried a fresh baked chocolate chip cookie from here what are you doing with your life? Literally I could go on and on about the food but trust me this is the Panera to go to!"