Chick-fil-A
About the Business
Chick-fil-A is a popular fast food restaurant located at 11350 University Boulevard in Orlando, Florida. Known for their delicious chicken sandwiches, waffle fries, and signature sauces, Chick-fil-A offers a wide variety of menu options for breakfast, lunch, and dinner. With a commitment to providing exceptional customer service and a welcoming atmosphere, Chick-fil-A is a favorite dining destination for locals and visitors alike.
Photos
Location & Phone number
11350 University Blvd, Orlando, FL 32817, United States
Hours open
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM
Sunday:
Closed
Reviews
"I come to this chic fila 1-2 time weekly. For the past month or so, most tables when I arrive have been dirty with crumbs on the table and chairs. The trash cans have also been full to the top, if not overflowing. The cleanliness of the front of the house is disappointing and it is making me not want to come back to eat here."
"They need to have a better interface to order food, they are constantly getting things wrong and many of their places. Maybe a screen to see what they see while you order can eliminate issues, also double check orders to ensure everything is correct."
"Always love this place! Delicious food, amazing holiday peppermint milk shakes! Pricey, but worth every cent! I love that the company observes Sunday as a day of rest. They always have great service! Like their employees actually want to be there & care about serving you. Let's be real, you don't see that too much anymore! Highly recommend."
"Manger named Lexi was incredibly rude, unprofessional not only did she talk over us, but hung up when we tried to speak about the situation at hand. She never called us back so we know it was a true disconnect. We were charged for items that were not provided. She stated they have no protocol in place to fund you back your money. They give you a homework assignment and enforce you must come there for a couple of dollars not knowing where you reside and the time & cost involved. So let's recap: We were charged for items not provided. We did not enjoy a meal, because we did not get all our meal. We were hung up on. Time is also money and this call was not cost effective and when asked to have the director or owner call well you know the ending, hung up on. Whom trained this person to think it's ok to disregard a client? How about this solution/scenario: Let me have my director or owner phone you and let me Credit your CC with a full refund as we ruined your dining experience and how about we send you comp meals to say we're sorry. Nope no words like that, not even I'm sorry. Never ever would we treat a client or any human with such disrespect and you still have my money and I'm still hungry. As a rating we give it a F-. We never post any reviews and I feel sorry that we must as how else will anyone learn it's not okay to take one's money and not give them the product then make it their problem to solve the situation."
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