Chick-fil-A 9980 Southside Boulevard, Jacksonville, FL 32256

"Horribly disorganized, forever lines in drive thru, had to go inside because of lines in drive thru. Took our order to go. Order was wrong and the soggy “waffle fries” were a box of salty leftovers none larger than a dime. Horrible. Chick-fil-a is dead to us. At $21 for two regular (poor) meals, you definitely expect a better experience. Thankfully, they are closed on Sundays so I don’t have them as an option. Get with it - it’s modern times now."

"I usually love Chick-fil-A however, today was very disappointing. My sandwich was more dry than sponge bob in Sandy's house without a helmet"

"Chick-fil-A is an amazing quick pit stop for breakfast, lunch, or dinner for anyone of any age! The drive through to get your food is very quick, the workers are nice and the food is amazing! My personal favorite meal to get is the Chicken strips and waffle fries with their herb ranch and a cookies & cream milkshake. I truly recommend that you try this restaurant soon!"

"The whole thing was charred, burnt. The piece of chicken was smaller than the muffin. I love chick fil a but this was disappointing."

"This has been our go to for Chick Fil A, but the past several trips have shown a drastic decrease in both quality and service. This time at 4:25 in the afternoon was by far the worst to date. Myself and another family were the only customers yet the dining rooms tables and seats were all filthy with dried food and sauces. No condiments, napkins, or silverware were available. When asking for assistance, the staff would simply glance at you while looking down at their phones. The only one that seemed to care was an older gentleman and a safety vest. This is something you would expect to see at any other fast food restaurant, but not Chick Fil A. You're better off at any other similar restaurant if this is the new trend for them considering the price."