Jimmy John's 7159 Philips Highway, Jacksonville, FL 32216

"Just had the nicest man make my food. I went through the drive-through and in this world and time we are in it is so refreshing to have someone so nice and pleasant. Thank you for that!"

"I went into this location one day when there were literally no other customers, but I guess I caught the store manager, Mikhael, on her worse day, because she was absolutely rude and disrespectful. She put took ingredients off my sub after slathering mayo all over the bread and put them back in containers and then reused them. She put uncooked bacon on my sub and begrudgingly threw it on the counter. I emailed guest relations about this experience and I haven't heard anything back, so it looks like she got away with being gross. Usually, good businesses would want to rectify negative experiences customers have, but I guess Jimmy John's isn't one of them. I will never dine at this location ever again, but she'll probably be happy about that and continue to be rude to customers. She's probably rude to her employees too which is why they all look so disgruntled every time you go in to eat."

"I went through this drive through and they had two poles sticking out that gouged my car up. The employee saw the whole thing and said I was one of several cars that day! I left a review that mysteriously disappeared and when I contacted corporate, NOTHING happened. No one has responded or said a word. Update: December 2023, contacted company a couple of times and no response ever."

"Waited for 5 minutes in drive thru and got no response, pulled up to the drive thru window and didn’t see any employees, and then pulled around to the front and there the employee was getting paid to talk on their cell. Awesome job!"

"I came here for lunch and I've never seen a slower Jimmy John's in my life. When I pulled up there was a guy online it took him 5 minutes and he had already been here when I pulled up 5 minutes to get his order the next guideline it took 10 minutes I'm still in line with someone in front of me and I ordered 5 minutes ago. Still just sitting here. I'll never ever come back here on my lunch hour again, 15 minutes I've been sitting here in line already"