Rino's Pizza 5711 Bowden Road, Jacksonville, FL 32216

"Highly unprofessional. I placed an order though door dash for my company. The order was confirmed and it’s eta was for a little after 1. I placed this order because my company had a meeting that started at 1pm. I DID NOT receive the notification that the order was cancelled until 12:50… I understand this is more of door dashes fault but I then proceeded to call this restaurant and told them I just received the cancellation notice… I KINDLY asked whomever that picked up the phone if they could make an exception and make the pizza that I ordered and was hung up on. I understand everyone has busy days but you weren’t open, nor did you TRY amd work with me. To simply hang up The phone is totally unprofessional and rude. My order placed was huge. You just lost a customer"

"I came here to get a BLT Pizza and Garlic. Knots and the garlic knots are burnt and the pizza is made wrong so now I have to stop somewhere else to get dinner and throw 23 dollars in the toilet. Never again. You should not own an Italian place if you can't make the food. Us Italians know how the food should be made"

"50 dollars for nasty food , hot wings no sauce and wasn’t cooked well done, pizza subs is NOT A PIZZA SUB it looks like French bread pizza, the meatball sub barely and sauce and Nasty . My first time and last time I’am so disappointed on this trash they call food , some of these 5 star reviews are fake. They have to be.. and this is a pizza sub no it is not."

"What I ordered: 2 chicken parm which was said to come only with garlic bread (therefore I expected a reasonable sized chicken parm) Baked ziti Garden salad with French dressing 2L coke What I received: 2 small chicken parm over spaghetti Bite size lasagna (see photo) Some salad with a mountain of mushrooms (photo) with ranch and blue cheese dressing No drink I called and he said he can’t do anything about it, that if I ordered tomorrow again, he won’t charge for my drink. No words. If I didn’t have two toddlers at home right now I’d personally go return this food and take my money back because it’s the most ridiculous thing I’ve even seen from a restaurant."

"Meh... Grand Opening in my opinion means it looks great, taste great and feels great. I wasn't very impressed on this visit. Dead bugs on the table. No offer to clean. We sanitized the table and it had dirt all over it. AC apparently not working. Employees were nice and accommodating. Food was so-so. They definitely like hot spice!! Wife got Chicken Caesar Wrap and I got a meatball/sausage hot sub. Very basic. Meatballs and sausage on a toasted hoagie roll with a little marinara and mozzarella. Tasted fine. Wife's wrap was equally as spicy with very little Caesar taste. Just seemed really basic for a new place trying to carve out it's own niche. 2* not due to food, but cleanliness of the inside. 3* for the food. There are way better hole in wall italian options available."