Icebreakers Bar & Grill 3605 Philips Highway, Jacksonville, FL 32207

"This was our first time back with new owners. Everything was delicious, fresh, and high quality ingredients. I had the tomahawk pork chop pictured. It was unbelievably tender, juicy, well smoked and flavorful. The French onion rings were delicious as well. We also tried the brownie dessert and the banana dessert. Both were tasty! We were impressed with the new menu and the service was great. We will definitely be back."

"We are here on 1/13 before heading to an ice game. Beer was cold. Food came out hot and accurate in a timely manner. My daughter had a salad that was very big and fresh and delicious. Our sandwiches and wraps were good as well. Service was great. Met the new owners trying to turn the place around. Go give them another chance."

"Will share a similar complaint to what has been said here many times already. The service here is SLOW….unacceptably so. Few weeks ago I Waited 30 minutes for simple chips and salsa, and finally left without getting them cus I was fed up. Tonight ordered again, simple nachos. And waited 30 minutes. These dishes are not anything fancy. Ain’t no actual cooking going on. Doubt they are even making their own chips. AND …when I got them everything was Friggin COLD!! Cheese, chips, everything! Ridiculous. Notice how not one of these reviews has been responded to by management and this place has been open for quite some time now and there has been no change to service or food or anything whatsoever."

"Great atmosphere, big menu, about the best a sports themed bar can be…BUT…. Service. Sucks. Even with only about a quarter of the seats taken, you’ll wait. And wait. And wait. Took over ten minutes to get a beer pulled from the bar once the bartender put her phone down. The staff are friendly but only when they approach you. My team ate after a game, there was about 8 of us…food took a long time, and nobody checked on us after we got our food. No refills. I get if they’re busy, but they weren’t…they were either out of sight or at the entry to the kitchen on their phones. No one asked why several of us barely touched our food. Which brings me to… The food was terrible. The poutine was literally the worst I’ve ever had. As a Canadian, it was a hate crime. Poutine should have brown gravy; this was a tan dried out paste that was over floured and tasted like wallpaper paste. Next time I’ll just have a pizza delivered to the parking lot and smuggle it into the locker room."

"UPDATE: Wings were huge and delicious tonight. Service was very good. Upping my rating. Bar and grill in the Community Igloo hockey facility. Old review: Bagged frozen fries, bagged frozen wings, horrendously understaffed. Great TV screens for the hockey fan, Ok for a beer but don't bother eating there."