Bono's Pit Bar-B-Q

"At 6:15 pm on Saturday, I was at drive through, attempted to order 2 white meat chicken dinners. Michael, the one taking my order said I could not order 2. When asked is it because they only have one chicken breast, he said “no, don’t want to run out of white mean and have a bunch of dark meat left over and it will go bad from not selling it”. I thought it was a joke, o asked to talk to a manager; he just left and wouldn’t talk to me. I called the location, San Jose blvd, while sitting at the drive through, Michael answered the phone, I asked if he was freeing the manager, or going to help me as I am still at the drive through, he said if I want the manager I have to come inside. After being insistent he got the manager. It was a female, I believe Sue, when I asked to order 2 white meat chicken meals she instantly said I could not. She said if she sells them to me then someone else would not get one. I left to never return and to discourage anyone from going to this Bono’s so they don’t run out of food. I then called Bono’s on beach Blvd, the original where I have eaten over the last 50 years, ordered 2 large white meat chicken dinners, without question or harassment, picked them up and paid full price plus an exceptional tip!!! I highly recommend to stay away from Bono’s on San Jose Blvd as Michael and “sue” are rude and have no care for customer service!!"

"Amazing smell! Amazing food! Amazing customer service!!! I drive 15 minutes to this location, even tho I have a Bono’s next to my place. Bri was amazing! Advised me what the best options are for a Sunday Special(I have family in town and needed a lot of food). Will definitely recommend and be always back!!! Thank you again!!! P.S. managers, give Bri a raise…"

"I always feel like family when I visit the San Jose store. They greet me by name with a smile and always know my order. That might be in part because I'm in there a couple of times a week. The food is always fresh, hot and delicious. On the off chance something isn't just right, they are fast to do whatever it takes to remedy whatever that might be. I can't say I've ever had a less that great meal and/or experience, even from the drive through. They never forget anything, so I'm ready to eat when I get to where ever I'm going. Thanks to the entire staff for making me feel at home!"

"a tear just streamed down my leg eating here again for the first time in years. this is hands down the best bbq in Jax, from a born and raised local. will be back."

"I highly recommend Bono's Pit barbeque on San Jose just past Kori road. Bono's Bbq is the real deal. Nice atmosphere. music. Good service"