Hardee’s

"The gentleman who took my order didn't greet me didn't even ask how may I help you. When I asked if he was ready he informed me "he was waiting on me". Then when I told him I'd like a 5pc chicken combo large with a coke he said "i don't need to know that". Didn't tell me my total just walked away to do something. I paid and then waited for my food. The other customers who walked in didn't even receive a hello or welcome. When he handed me my food without thanking me or even looking at me he just handed it to me from behind him I asked is there any sauce and he proceeded to tell me "no because I didn't ask" and laughed at me. When I asked what kind he had he laughed at me and smiled and proceeded to yell what kind of sauce he had. I asked to speak to the manager and he proceeded to say "I ain't do nothing" and said the start using profanity towards me. I will absolutely not return to this restaurant and I will 100% recommend that others do not either."

"Always friendly service, I’m a daily customer since this restaurant opened back in the 90s. The general manager Rose does and excellent job keeping the store in order and the staff well trained, also hats off to the shift Mgnt team Kesha, Mike in doing a job well done it’s always a pleasure to come in very morning and to see these smiling face everyday"

"This location really needs floor to ceiling training. The problem started with a faulty app. It promotes items that the ordering section doesn’t accommodate. Inside, the counter person was pleasant but inexperienced, unable to answer any questions without yelling to the rear. The person in the rear was brusque and unhelpful. What appeared to be two managers only responded that they didn’t know. Ended up bypassing the app and just ordering, losing our reward points and not even getting a receipt. The ordered products were salty and greasy and overcooked. With no receipt we cannot authenticate our purchase, but that doesn’t really matter because their customer no-service won’t allow an actual person, and the online version was nonfunctional. Overall this was a festival of errors. The franchise owner should be ashamed. Except for the inexperienced counter person being friendly, the remainder of this visit was a frustrating experience in miserable customer satisfaction."

"My husband and I wanted to dine in for some lunch, it's been such a long time since we've eaten Hardee's. The cashier was friendly and actually made us laugh. We received our orders, The wait time was roughly 10 minutes. We both ordered Frisco combos for some reason mine was not hot. I calmly approached the counter and asked, "if I could get my order hot"? A lady I'm assuming was the manager, took the time and remade my sandwich. After receiving it I sat down to eat and a few minutes after she walked over and asked, "was my order ok"? Awesome customer service, but my sandwich was ok."

"Took a little long to get my food, but food was excellent and service was very courteous! I got a 10 piece chicken tenders, the chicken was juicy and just melted in your mouth."