Charleys Cheesesteaks and Wings

"November 8 at 10:30 AM, came in for a sandwich, both employees standing at the grill and ignored me. The male employee was talking on his cell phone and handling his phone and the food on the grill back and forth with the same gloved hand. The lady just leaned on the counter watching him. Instead of taking orders. No thanks on your nasty cell phone germs in my food, so I left."

"Ordered online and wanted sandwich (Buffalo chicken) customized. Sandwich wasn’t prepared properly and there was entirely too much Buffalo sauce and zero ranch/mayo on the sandwich. Fries were garbage. Upon picking up the food I asked if there was ketchup and the girl at the register couldn’t even be bothered to speak, and just pointed at the drink machine area. No straw in bag for drink. No fork in bag for fries. No napkins. I can see why this place has bad reviews especially with the customer service. Really like Charley’s food but will not come back to this store. One star due to not having negative stars option"

"Food was the only good thing. Will not be coming back. They really need to check their attitudes. Been her twice same thing. Different people. If you don't like being customer service find another job. They stand around on their phones and get mad if you interrupt them. The last time I checked you would not have a job if it was not for customers."

"Came in on Monday for the 70 cent wings and I was very pleased. I got 10 boneless Korean BBQ wings and fries. The flavor was great with just the right amount of heat. Fries were fresh and crispy and tasted delicious with a little malt vinegar. A+"