Sushi Sake Key Largo

"Worst dining experience I have ever had. My family and I visited the Key Largo location. The major issue we experienced was that the sushi we ordered was spoiled and unsafe to eat. The tuna was discolored and had a terribly foul smell. We realized something we should have deduced prior to stepping foot in the door - that a franchised sushi establishment is inherently a bad idea and food quality would be poor, which it was. More than that, the sushi was clearly not made fresh and I strongly suspect that it was pre-made and all the "chef" had to do was plate the sushi. Worse than low-quality, spoiled food was that this establishment served alcohol to a large group of rowdy underage teens. How do I know they were underage? I have a 16-year-old and have over 25 years of experience in college administration with particular responsibility for adjudicating underage drinking cases. These boys were 18 years old at best. I also have 20 years of food service I told the server that no one in this group was not 21 and they were being served alcohol. She responded by saying they showed her ID and there was nothing she could do. I educated her about fake IDs and she shrugged it off. The group of 10 underage teens were heavily intoxicated. They were loud and banging on the table and yelling throughout the restaurant. Several patrons left before their food arrived. We should have too. After 20 more minutes, of waiting for the replacement order, the group grew louder and rowdier and tossed racial slurs at the staff. My younger 10-year-old daughter said to me that she felt uncomfortable and my 16-yo was visibly impacted by the aggressive and disorderly group. I rationalized to myself and my family that there didn't seem to be a manager on duty, the staff seemed not only apathetic but disempowered and thought might be intimidated by the larger, bigger group. But I was wrong. When that server's shift ended, the manager arrived. I asked our new server if I could speak with him, thinking he might be more empowered and comfortable addressing the issue. He came over and I indicated to him that the group was underage. He said they showed ID and there was nothing he could do about it. I told him that if someone got injured after leaving his establishment, that he and his servers would be held legally liable. He said, "Well they come here often." Shocked, I said, "Oh I see what is going on here - their locals who frequent often and you don't want to lose the business. Four parties have already left because of them - I'm not sure this is helping your business." I then told him he could at least address their behavior. He replied that they almost done. We paid our bill (I so regret this in hindsight) and promptly left."

"Why 5 stars... the service, the atmosphere, clean restrooms, and delightful flavors. I am impressed at the speed and accuracy of the food. Will be back!"

"Delicious food and service was amazing. Highly recommend eating here!!!!"

"This is my first time writing a google review, I went out of my way to do so because I do not want anyone to go through what I did. Ordered 3 soups, and two things of rice for carry out (60$), showed up 30 mins later to pick it up, no one had even put it together yet, waited another 25mins for them to put it together. I bring it home, open up the soup lid and wow, absolutely smelled like disgusting dish water. I continued to eating the food despite my better judgment and because I had just spent 60$ on this disaster cuisine. Understand that I’m the least picky person ever, so I whole heartedly mean it when I say that the soup as well as the rice were absolutely terrible. The soup literally had no taste at all, not a pinch of seasoning and the noodles were a disgusting sticky mess that I have never experienced before. The rice tasted as if it had been sitting out in the counter for a week and then heated up in the microwave, was basically un edible. If you’re thinking about going to this establishment please for the love of god DO NOT do it. Id rather eat toe nail clippings then take another bite of sushi sake."

"It’s difficult to explain how horribly disappointing my order was from this travesty of a “restaurant”. $44 for the dish pictured below which was advertised as hibachi “filet mignon” and “ocean scallops” but were some of the most taste-free scallops and worst cuts of steak I’ve ever eaten. Pathetic. An absolute disgrace to Japanese cuisine. I truly hope this place is gone by the next time we visit Largo."