Wendy's,

6517 Old Brick Rd, Windermere, FL 34786, United States

"Living just across the street from this Wendy's, I've become a regular for my lunch breaks, particularly enamored with their Loaded Nachos Double Cheeseburger. Unfortunately, there was a mix-up with my order last night. However, upon returning today, I was greeted by Yani, the team leader (apologies if I misspelled your name), who handled the situation with exemplary kindness and professionalism. Yani's sincere apology and generous offer of a complimentary meal not only rectified the error but also reinforced my love for this Wendy's location. Such gestures of goodwill are rare and truly appreciated. A huge thank you to Yani and the team for turning a small mishap into a memorable customer service experience. This Wendy's continues to be my favorite, not just for the delicious burgers but also for the warmth and friendliness of its staff."

"Customers must enter their own order at a kiosk. Some orders are called by name and some by number, which is very confusing. You do not get your drink cup immediately, and since the kiosk doesn't give you a receipt, they don't want to give it to you at the counter. None of that made the service go faster at all, and they still forgot condiments and utensils."

"The place was very disorganized and the worse part was how the MANAGER was making the food WITHOUT GLOVES, I only ate because it was my first meal of the day and I was starving. You should never make someone's food without gloves, especially because we don't know where you hand was."

"Ok. So. I love Wendys. Had high hopes for a late night quick dinner. Um. Well never going here again. We ordered over $30 through online delivery. Waited in drive thru for probably 20 minutes. Get to window and order was not ready. The lady at the window was extremely rude. We ordered 3 orders of spicy nuggets with ghost pepper ranch and didn't receive a single order of them. I ordered a spicy chicken sandwich with extra pickles and mayo, didn't get that, Fiance ordered a regular crispy chicken sandwich and this this thing let me tell you. It was a hockey puck. If I was playing for the Flyers and Marty Brodouir was still a goalie for the Devils, this piece of chicken would've broke through his helmet. Inedible. Never buying from here again."

"The parking lot has been trashed for the past 5 days! The lobby has been closed for 3 days and the employees don’t even seem to know whats going on. They messed up my order twice so I just drove off in frustration. A big waste of time and have no value for the customers!"