Chili's Grill & Bar

"This location was very disappointing. My mother, daughter, and I went on Sunday night. Granted it was at just before 8 and the restaurant closes at 9, but they started cleaning the bar floors after we were sat and the bar opening was right next to where we were sitting. Gross. Then the food came out. The server that ran the food to our table must have been in a hurry because my mom’s broccoli was still in the plastic bag it was heated in. I guess she realized it because she quickly returned to the kitchen, right behind our table, and came out without the bag. Then they served my daughter my mother’s sirloin and my mom my daughter’s ribeye. Not a big deal normally. But take a look at that sirloin. That was the most pitiful steak I’ve ever seen. The picture does not do it justice. It was the thickness of a McDonalds burger patty and cooked to shoe leather wellness. They did refund us after we sent it back and got the right steak. I got the Southwest Eggrolls, which as you can see from the photo, they couldn’t bother to arrange them on the plate. Looks like they just tossed them on there and sent them out. I will say they still tasted good. We’ve been to many Chili’s over the years and have never had a bad experience. Also I was a server for over 7 years, so I know this would be unacceptable by Chili’s standards."

"Young lady doing the carryout orders is so nice and provides exceptional service. She is always good to my wife and I when we order here. Example: So my last visit, they were having a delay with white cheddar Mac and cheese, she came out to tell me that so i was not waiting for a long time and allow me to pick something else. So her team took care of me and I feel went above and beyond. A huge thank you for her and her manager!!!"

"I ordered food for delivery on Uber eats. When I got the food it was cold. (I only live 2 minutes from the restaurant). The portions are ridiculous, the rice was next to nothing and the shrimp was just thrown in the container. My food was $30 and definitely NOT worth it! I’m highly disappointed. (The picture does not include the corn that I got)"

"Me and my partner came for a quick dinner after moving all day, we were seated very quickly the host was very polite and our server was very tentative to us , we ordered the two for one strawberry margaritas and they were decent ! We ordered the Cajun chicken pasta and the sea food pasta we both thought it was very good , I'd order it again but I'd request a little extra sauce! We also ordered the sampler which was very very good there Honey chipotle chicken crispers are super delicious as are there egg rolls. The only big thing I'd say needs to be fixed is the water they serve I love sink water myself so I'm not picky but there water tasted like dirt haha definitely upgrade your water choice for customers chilli's!"

"Poor service … We had to wait for the host more than 15 minutes near the entrance. One family went off after waiting. Some servers and the host saw us waiting but didn’t come to us. Even those servers didn’t tell the host, they were passing us many times and then we asked from one person that “Can we get a seat ?” … He told us “We have 2 hosts, they are busy serving food and one of them will come once they are done” … Then after waiting sometime a host came and apologized and asked for a minute to clean the table. But she didn’t clean it properly … It was sticky … When I told the server, he cleaned it again … Food was great. Normally I love their food. This is my first time in this place and I’m not happy with the service …"