Labcorp

"I've been using this Labcorp for several years for my routine labwork. The facility is very clean and easily accessible. The staff is knowledgeable, friendly and efficient."

"I wish I could give 0 stars. Neither receptionist has the slightest idea what they’re doing. People with appointments have been waiting over an hour. 20 minutes after my appointment, they said I was switched to a walk in and then talked jibberish and said they would put in my information. Why did I make an appointment? Why did I sign in? I gave her the paperwork you have to print out and she couldn’t even figure out what my test was like she’s never seen this before. I have to assume any reviews over 1 star were with different receptionists. They just called a 1:00 before me and I’m an 12:45. Avoid if you can."

"Update: 11/7/23 I went to have a procedure done with the physician that requested the test and he said Labcorp never sent him the results. He contacted them while I was there and they said they have no results for me. Thank God I was able to log into the portal and show my physician the results of the one test they actually completed. Do yourself a favor and stay away from Labcorp. I usually go to Quest Diagnostics, but had to use them as a last minute decision. Never again! I wish I could give zero stars. I needed to have urine samples completed to test for cancer reoccurrence. The lady at the front desk did not want to take the time to explain how I needed to complete the test at home, as there were several steps. She handed me the cups and instructions to figure out on my own. I dropped the specimens back off and another lady never opened the box to ensure everything was okay. I logged on to the site to find that one of the two specimens were not tested, because there was no label on the cup. Lapcorb never called me. I had to find out by viewing the results online. This is ridiculous. This is an extremely important test and the lazy workers at this location dropped the ball. This is unacceptable. How could you not place labels on the containers??? Am I supposed to do your job for you??? And how can you not follow up to inform me of your mistake so that I can complete the test again. If your workers don’t like their jobs then quit or find a new field, but don’t do a poor job and negatively effect patients."

"I had an appointment and still waited 20 minutes. The tech stabbed me 3 times, each one really hurt, not at all like a normal blood draw and she could not get the blood out. She asked if I wanted to come back another time (as if) or see another tech. Thankfully Kathy, the second person was able to draw the blood with one painless pike and I was ion my way. My arm still hurts a day later from the first person who obviously needs more training. One would hope Labcorp would make sure their employees know how to draw blood."

"Only one person drawing blood. 45 minutes late for patients. 8 people waiting some leaving. Said Medicare does not cover PSA. This is not true. This office used to do much better. Labcorp needs to step up."