McDonald's,

12593 North Hickory Street, Loxley, AL 36551

"Sweet tea was bitter so we asked for a dr pepper, fresh out. Ok, coke? Sure thing, except it's flat and has no syrup. The young woman bringing our food out basically throws it into our window. One of the worst McDonald's."

"Food always fast and several times been great. Hot fresh. This last round fries needed attention but I think was just off day, wasn’t real busy!."

"I have had several issues with this location. From not making my food correct to lack of customer service. Today topped it though. I went through the drive through and it took them forever to take my order and even the car in front of me. My order was very simple but the person had to ask me twice to repay it. I was never told my total so I drove to the first window. The girl at the window was on her cellphone. She opened the window and held up a finger as if to tell me to wait a minute. I was irritated with that so I drove to the second window. No one ever came to the window. As I was sitting there I could hear workers inside cussing. I then decided to pull up and go inside. As I’m inside the workers were cussing and being loud. There were guests in the lobby along with children. No one ever came to the counter so I ordered at the kiosk. I was able to place my order but not pay at the kiosk so I still had to go to the counter. They rang me up and I waited for my food. Once I got it I said thank you and the person didn’t even acknowledge it. No one in there was polite or showed a bit of customer service. Once I got back to work then I realize my food was wrong. Just overall a terrible experience!"

"We sat inside and ate lunch. With only two workers our food was out fairly quickly and the order was correct. The drive thru was fairly busy and they had customers inside as well. I would have to say, you usually get what you get at McDonald's but this time the service was a good surprise."

"Understaffed (only two souls) during the 7:00am breakfast rush but gallant effort from only two workers managing, working the drive through, running the front counter and doing all the cooking. Most would have locked the dining area and focused on drive through only. These were two talented, hard working ladies with no quit in them. Very heroic! The food was perfect!! Very Impressed. Guy in Columbia Mississippi"