L&W Frame & Body Repair 1881 Mitchell Road Northwest, Norcross, GA 30071

"The paint job on our car looks amazing! Went in for bumper & hood repairs and ended painting the entire passenger side of the car. The shop made a few mistakes but did correct them. There is a permanent smell of plastic burning coming from our vehicle now, which was never there before. Would be a five-starr experience if not for this. Edit: Just discovered lug nut missing. Shop took my rims off to repaint when they fixed the overspray on several rims."

"Went for an estimate and got a quote. Next day went to leave the deposit and the guy wasn’t there and another guy came and told me that the other guy doesn’t know how to do an estimate. So it was going to be more and the big guy wanted to do my whole right side ( when it doesn’t need it). You don’t tell a customer what you want to do with THIER car. Waste of time at this place"

"I heard such great things about this place but they need better employees. I was told there was no room for my car so I was told send send pictures and that they would come give me an estimate at my home . Which never happened . I sent over 2 pictures in which they totaled my car. I thought this was unbelievable due to the fact it was only 2 (not very good) pictures . so I took it to another shop . They quoted me and told me it was fixable . I understand being busy but don’t tell your customers their car is totaled just because you don’t have time to work on it"

"This was the most pleasant experience I could have ever imagined, Laura and Winston are nothing short of amazing. From the moment we got the estimate (which was much lower than other big corporate places) to the time I drove my car back home they took beyond good care of us!! The nicest people and the quality of work is amazing. They had even detailed the inside, my car has never been so clean! The decades of experience behind this place shows. My car was fixed in less than two weeks!"

"Winston and Laura were very accommodating and went out of their way to provide a fair estimate. The service was prompt and they did a great job on the repairs. My car looks better than it did prior to my wreck. Thank you so much!"