Jim Ellis Collision Center 3371 West Hospital Avenue, Atlanta, GA 30341

"I was in a wreck a few weeks ago so my lawyer wanted me to get an alternate quote from a Buick dealership that uses authentic OEM GM parts. I called Jim Ellis collision and he wrongly told me that they only do 2014 and above quotes for collisions or maybe that’s for his dealership only but I was able to get an appointment at Carl, Black and Roswell Will never go back to Ellis !!!"

"They wouldn't do body work on my VW Tiguan, because it was a 2014 (too old for them), so I now have an appointment with Nally VW and they said, absolutely, they work on 2014 VW Tiguans and will gladly do the work. I will NEVER recommend Jim Ellis VW again!!!"

"UPDATE: So Jim Ellis collision center didn't fully repair my vehicle. During their "recalibration" they somehow recalibrated my turbo-charger and now are claiming 'it wasn't us.' This car was running fine before I brought it in to them and now I'm getting codes popping up. I'm telling you with all that I am, take your car somewhere else if you can because it's always something with ALL of their dealerships and now their collision center. It irks me that they took a car in for repair and then gave it back with an issue non existent before they received it. So yes, next stop is my attorneys office. I'm neither here nor there when it comes to Jim Ellis Collision Center. They do and will repair your vehicle but, there's always a but with them, don't count on getting it back to you in less than 2 months or more. It's not just me saying this. Read up on them here and on other sites, and you'll find out that they love taking your vehicle in for repairs but getting it back from them is a whole different agenda. After my Alfa Romeo was 99% completed, I was told they were waiting on 1 parking sensor to arrive the next day (at this point they've already had my car 2 months and waiting on parts is their STANDARD answer to everything). I received a call on Thursday that the part arrived and.........it would be ready Friday of the following week. Me: you need 8 days to install 1 sensor to the bumper? But wait.........I'm not done yet That following Friday I received a call that the part was installed and the car was ready to go...............ready to go to detailing and to get the car reconfigured, and it should be ready for 'pick-up' the following Friday they think. Yeah really, that's what they said, they think. Truthfully, and I do mean truthfully, I've had bad experiences with The Jim Ellis Group in their entirety over several years. My Saab, one Porsche for a repair and another occasion for a new purchase, my Maserati, and now this Alfa Romeo ordeal. I currently take my vehicles to other mechanics and specialty shops just to avoid dealing with them unless I have to take it to them specifically for dealer service or parts. So I can't say that they're bad guys but I can't also say they're my go to either. All of this to say if it were my choice I'd avoid them altogether, but that's just me, but it's tough when they own nearly all the different car brands in the Atlanta market. Just something to think about and of course just my opinion!"

"Was not impressed by their service at all. Came in for a simple bumper repair. Was repeatedly told that I would be able to pay by the credit card of the carwash that damaged my car. I was told the repair would take 5-8 business days which was in actuality 2.5 weeks. I had to reach out to them to get any updates on the car and they often time did not return my call. Once the repairs were done, I was told that he would not accept credit card until I hassled him to keep his word. After I eventually got my car back, there was multiple places where the bumper was damaged....the same bumper that I had gone in to get replaced."