Beauty Hills,

3505 Baker Rd, Acworth, GA 30101, United States

"Went in looking for a developer. Asked the two ladies at the cash register a question about the product I was looking at, and all I got was puzzled look of confusion. African-American heavy set women seemed to be talking about or making fun of me...? It was odd and unprofessional."

"I have been getting my hair products here for over 12 yrs. I go here bc I know they have what I need usually. The comments I’ve read about the rude customer service sounds like a completely different store. They’ve always been helpful to me and many times I brought my mom for wigs. They let her try as many as she wanted and helped her style them. I have moved 20 mins farther from them and was looking up the number to call to see if they had what I wanted before driving out when I ran across their reviews...so it prompted me to write one because I feel this store has been a good place for me to shop. They don’t take no junk when its given but I’ve never seen them otherwise be anything but polite. That’s my experience with this store and I will keep them as my ‘go to’ because the other stores within a ten mile radius has no comparison on selection and stock."

"I only go here because it's close to where I live but I don't think I'll be back. I usually go here often but today I went in to purchase hair and I agree that the ladies in there need to work on their customer service. They are sometimes friendly and helpful but today they were rude and speaking in their native language being shady and snarky. I don't have to spend my hard earned money here and most likely will find another beauty supply or just buy my stuff online. Their selection as far as actual hair sucks and is a bit overpriced anyway."

"I actually love this place. I've been here several times and have never had a bad experience. They're always friendly and help me when needed. I've had to return hair during the back to school rush and they remembered me. No hassle at all! I, also, love the free samples! Will continue to buy from them."

"I've shopped here twice. Will not go back again. The first visit I purrchased a wig. They only want you to try three but the lady was nice enough to let me try a fourth, so I could get a good fit. The 2nd time, I bought 2 crochet caps. I didn't try them on, just picked the colors I wanted and went home. 2 days later, I reached to put my grey cap on my head and noticed there was no elastic to hold it and place. So I put on the blue one and went back to the store to exchange the Grey cap. I couldn't find the receipt and I read the sign, but figured they would replace a faulty product as good customer service. The woman behind the counter said she wouldn't exchange it even if I had the receipt. Tried to say I used the cap and was trying to shoo me a way like I was a trouble maker. Another woman said if I brought the receipt she would consider exchange, but the woman behind the counter kept telling me not to come back, even with the receipt. I felt jipped and looked down upon. I will not go back .Sucks to have to pass by the store in my neighborhood to go to another. But they do not deserve good customers ."