Tire Discounters

"I made an appt at 1130 for tire rotation and balance. I was told a little over a hour. Came back at 2 and was told they had 1 more car in front of me. If you have all day to wait, it's a great place. Nice people, they are just slow."

"We had such an amazing experience! My 2 back tires blew right down the road from their shop while me and my step daughter were heading home (to Ga) & these guys took amazing care of us! They got me a wonderful deal on tires, roadside hazard coverage, stayed over on their Saturday to make sure we got back on the road safely. Zakk & Bryce both showed such wonderful customer service and care. Along with the other teammates working behind the scene! So thankful for their kindness and help."

"The service, price and quality of work is great. Really thankful for the team that even right at closing changed my battery for me so I wasn't stuck. Highly recommend and appreciate how kind everyone is. The service manager went above and beyond to fit me in and ensure I was safe. Thank you!"

"I purchased my tires elsewhere but needed them mounted and balanced. So I called and they fit me in that day! I asked for an alignment as well. These are very honest people because they didn’t upsell me an alignment that I didn’t need. Instead they checked the alignment and gave me a print out that it was in spec and saved me some money! I’ll definitely be doing more business with this location in the future."

"Probably the worst experience I've had from a tire installer. I was debating on whether to get new tires at Sam's or Tire Discounters. Both were about the same price. Sam's was about $150 cheaper but Tire Discounters offered free front end alignment and I thought it would be easier to get everything done at one place. I will give them 5 stars on courteousness and promptness, but the installation process kind of diminished that rating. I've had tires put on at Sam's, rotated and balanced many times and never had a wheel damaged. I took my truck into Tire Discounters with the chrome wheels still looking almost like new and brought it back home with all 4 wheels chipped, badly. The main reasons I went with Tire Discounters were I thought they would do a little better job with the chrome wheels and the front end alignment, getting everything in one place. I took the truck back to Tire Discounters to show them the damage and they were apologetic and said chrome wheels with some age will chip. If this is the case, wouldn't you think they would be a little more careful on the install? The manager was nice, he offered me compensation by offering a free service. Which I declined, because regardless of the compensation, I would still have 4 damaged wheels and I didn't need anything. He then told me there wasn't anything he could do and if I found a solution they'd be glad to help. Unfortunately, short of replacing them or replating them, there's not really a solution. I'm posting this so you can make your own educated decision. Consider the risk vs. benefit. Consider the benefit of having your tires rotated and balanced for free, which is pretty common for all companies and getting a free front end alignment versus the risk of coming away with damaged wheels, which are very expensive to replace or fix. If you have nice wheels, I'd probably steer away from this company. Hindsight is 20/20, if I had it to do all over again. I would have gone somewhere else, so maybe you can learn from my experience and save yourself some grief. It should be obvious that I won't be going back there or any Tire discounter for the free rotation and balance. I'll go back to Sam's and pay for it. This all comes back to the risk factor. It's not worth the risk of them doing anymore damage to my wheels. Hayden, the area manager contacted me quickly after I posted my review and offered to send me to Premier Wheel Restoration in Rossville for them to look at my wheels to see if they could repair them so it wouldn't look as damaged. Premier Wheel Restoration did a great job. He said I would always know it was there but it would be almost impossible for anyone else to tell and he was right. The wheels look real good and it doesn't hit you in the face every time you get in the truck. Thank you Premier Wheel Restoration for the fix. In the end, Tire discounters handled the situation the best they could and paid for the repair."