Reliable Automotive 4651 Sam Drive Northwest, Huntsville, AL 35811

"I am so pleased with Affordable Towing and the service we received! All the gentleman that work there are super helpful! And WENDY is the bomb! Highly recommend!"

"This company towed a vehicle to my repair lot and upon leaving, the tow truck driver hit another vehicle on my lot. I have a witness that saw and heard him hit my customer's car. I immediately tried to call company and the driver Tim answered the phone and denied everything. I just asked for his companies insurance information so I could give it to my customer. He told me no. 30 minutes later the driver calls and says he wants to see the damage and comes back to look at it. At this time he tells me and my service manager that ..." Yes, I guess I hit it on the way out" and gives me the insurance info for the company. The next day I get a call from the owner of Reliable Towing and he denies everything. I tell him that I have a witness that saw him hit it and 2 witnesses that heard him say he hit it. The owner still denied everything. They are anything BUT Reliable....."

"Our car warranty company contacted this company to tow us to the dealership. They texted me the company name with an estimated arrival time of 1 hour and a phone number for the company. We waited for over an hour and I contacted this company to see how much longer it would be and the lady asked if they had told me it would be an hour, I said yes and it's been right over an hour. She then told me that it would be another 20 - 30 minutes and apologized for our wait. I took her word and sat there waiting for another 33 minutes. I called again and she asked had the guy not called us, I said no. I hadn't heard from anyone. She said he should be there in about 2 - 3 minutes. Then she asked my information and I told her. I explained that the warranty company had contacted them. Which is when she proceeded to tell me that they had never sent anyone because the company never faxed them anything. And that the company frequently does that. The car company says they absolutely did send them something. I'm inclined to believe them. How else would they have given me an estimated time of arrival? Why didn't the lady tell me this the first time instead of having me wait another 30 minutes? If that's how they treat people, I'm actually relieved that they never showed up."

"The receptionist was nice, quick, and helpful. The driver, Joe, was at my location within about 20 minutes. He carefully loaded my car and took care of towing it to the dealership since I had to get back to work. It was not expensive either. I hope I don't have to have a tow again anytime soon, but if I do I'll call these guys!"

"The driver, Fred, is by far the best tow truck operator I've ever seen. He handled that giant flat bed crazy smooth. I thought my car was going to drop, with no other way around it. But man, he did it. Great guy, respectful, on time, professional, all of it. Bravo man. (Give this man a raise yall lol)"