Planet X Smoke & Vape Gainesville 130 John W Morrow Junior Parkway, Gainesville, GA 30501

"I've been to a lot of the local vape Shops They all have something in common. The staff are almost waiting for you to come in ,however This one they seem to be bothered when you come in. It's fine. There are plenty of other options."

"I love this shop, Madison answered all of my questions without making me feel rushed. She's also really knowledgeable about the products in stock and she's very personable, y'all gotta keep her around :)."

"Always come to this special vape shop mostly for the great staff! No only best deals but they have so many awesome options!!! Noah is the best always so helpful and such a cutie pie!!"

"I have been shopping at this store for four years now. The staff used to be so kind and helpful. Not so anymore. I recently requested a pack of V18 Mini Dual Mesh coils for my mod. The female attendant placed my order in the bag and checked me out. I was there for juice and figured I’d grab the coils while I was there. I had two coils left at home, so the new box went in the drawer. When I did open the new box, I learned that she had given me the wrong coils. I took them back to the store, the male attendant offered to sell me the correct coils, but would not refund or exchange the brand new unopened coils they sold me In error. I have had issues like this in the past and the friendly staff were more than happy to help. He insisted he could not help. By this time the three attendants working were all present. I asked for the manager and the blonde identified herself as the manager. She also insisted she would not exchange the coils. I told her that when I bought them they had been bagged for me and I hadn’t even touched them before purchasing them. The male then sarcastically said “it doesn’t sound like you’ve touched them in awhile”. All three staff members including the “manage” just stood there and stared blankly. No I did not purchase another set of coils. Bad business models equal loss of customers. I have a loyalty account, none of them were interested in helping. Where did the old staff go? The owner needs to get rid of the manger and the male. The third staff member never spoke, but the other two ran off a loyal customer."

"I cannot sing the praises of Planet X enough!! Not only do they have the best selection and most competitive prices around but, more importantly, they have the friendliest, and knowledgeable staff you could hope for. Their expertise and honesty saved me so much money today. Thank you so much Amber and Megan!! Y'all are the best!!!"