Classic Collision 6384 Buford Highway, Norcross, GA 30071

"I had a front end collision with a Ford F150 on 12/30. My insurance company recommended Classic Collision for repairs. After just a little over 3 weeks my car was repaired beautifully including a well matched paint touch up. I was always kept up to date with an automated text program. I believe great care was taken of my car and after having it back a few weeks now it was time to share a positive experience. Thank you!"

"James was very professional, knowledgeable and courteous. He diagnosed the problem with my refrigerator right away and repaired it. I was very impressed and was more than satisfied with his service. I am so happy I called Sears."

"This morning was my first experience with Classic Collision, and it was awesome. They not only replaced my car's faulty brake light bulb, they affixed a custom European plate to the front bumper (free!). I didn't even ask for them to do it for free - they took it upon themselves. Wowsers! Turns out, I'm going to have to replace the taillight soon, and you'd best believe, they will be getting my business. I wish I could give them a million star review!!!!"

"Auto Body Shop Nightmare. I would give 0 stars if possible. I recently had an incredibly disappointing experience with Classic Collison and I feel compelled to share my frustration. Initially, I chose this auto body shop based on their partnership with the insurance company, which led me to believe it would be a smooth and efficient process. To my dismay, the collaboration between the auto body shop and my insurance company resulted in an exorbitant estimate for repairs, a cost that my insurance company refused to cover. Despite the fact that my car was in good working condition and I only required a fix for the side bumper, the auto body shop insisted on unnecessary repairs. Communication with the auto body shop was a constant issue. When seeking updates on my car's status, I was consistently directed to contact the insurance company myself. This lack of transparency added to the frustration and inconvenience of the entire process. When I informed the auto body shop that I would be retrieving my car due to the insurance claim denial, I encountered further problems. The promised completion date was not met, and the final labor cost exceeded the previously agreed-upon amount by over $100. The lack of an itemized bill, combined with an unexpected $400 administrative fee, only added insult to injury. What's more, my car was held at the auto body shop for an extended period, well beyond the promised timeframe. Upon finally receiving my vehicle, it became evident that the service was subpar. Not only was the bumper expected to be retained by the shop without my consent, but essential parts were missing, and my backup cameras were no longer functional. The entire experience left me feeling as though I had been taken advantage of, with the auto body shop engaging in what seemed like a deliberate attempt to inflate costs and withhold essential components. This has undoubtedly been one of the most unsatisfactory interactions I've had with an auto service provider, and I would caution others to not follow the directions of the State Farm if you are at a no-fault accident. Choose another auto body shop that you trust and then submit the claim. Pictures enclosed with before Classic Collision and after.Before drop off trim is perfect on trunk, after drop off, trim is broken on trunk"

"My car was better than when it went in!!! They did an incredible job! The process takes time, but it is worth it. The best customer service in town also!!:"