Sprinter Gurus - Mercedes-Benz Sprinter Van Repair and Service in Norcross 6000 Jimmy Carter Boulevard, Norcross, GA 30071

"Great experience. First honest mechanics my husband and I have dealt with."

"If you taking your Sprinter anywhere else; chances are your playing your self and riding the dealership carousel. They literally saved my Sprinter, and my business I has just started. I wish I had found them sooner honestly."

"Great shop for my Sprinter. My Revel had a couple of check engine lights pop up after a routine oil change. The guys stayed well past regular closing time to track it down and clear it. Definitely will take it back there for service."

"I was told that Solo MotorSports could get me a. replacement key fob. So I called and Keenan took my information and asked for my credit card for a $416.33 charge for the key fob on 12/01/20. He ordered the fob from Global Imports and about 3 days later it arrived at Solo and I went to pick it up. When I got there, the néw fob would not work. The guy worked with it for about 30 minutes and said he would have to order another one. I left and drove 10 miles back home. About a week later, Keenan called and my new key fob had arrived. I drive the 10 miles out there again and when I got there, this new key fob would not work either, Keenan asked if I could wait a few minutes while they worked on it. I waited 50 minutes and told him I have to go. He said “ you can come back later.” I said “nah, I need a refund.” He said I cannot give you a refund. I said “ you won’t give me a refund for a fob I paid for that does not work and I have not left the building with? He said “no” He said you can go to Global BMW if you want, which was 20 miles away. He was not interested in calling them and gave me their phone number and name of a contact at Global. I called Global and set up an appointment. A few days later I went to Global and they had it fixed in less than hour. Solo and Keenan gave me bad customer service ."

"My only complaint is I didn’t go to them sooner. Really friendly staff, strait forward and very good at explaining things in terms even a lamen can understand. I was very happy with my service and hope I don’t have to go back but am happy to know I now know where to go if I need help."