Estes Services 3981 Tradeport Boulevard, Atlanta, GA 30354

"Always great customer service with Estes, particularly Jennifer Dorsey! She is such a pleasure to talk with, thorough and helpful. I used Estes at my business in the past and more recently at my home. Great provider - plumbing and HVAC."

"Jared and Trevor arrived on time and communicated throughout the entire furnace installation process. They were kind, thoughtful, and thorough, and went above and beyond to make everything right at my house. I’ve had Estes service at two different homes and every team member seems to like their job. I hear over and over again how it’s a great company to work for. That means a lot in my book."

"When I needed a new HVAC unit, I called Estes. They came out the next day and Jacob the sales rep was super easy to deal with. He asked the right questions and we settled on a unit which fit my needs. The first year twice a year maintenance which they schedule was included. We set an installation date and in between there was good communication with the office. On installation day they called 30 mins prior to arrival and arrived within the 2 hour window. Geovani, Tobias, Carlos and Brandyn did the install. The first thing they did was cover their shoes and then protect my stairway runner. They got the old unit out and the new unit installed in about 3.5 hours. They took time to explain the functionality of the Heating and Cooling aspects. They made sure it was functioning properly. The group functioned well together and were very friendly and courteous. They hauled away all the mess and cleaned up after themselves they just didn’t sweep up they had a battery powered vacuum. Each of them took the time to thank me for my business and shook my hand before they were on their way to their next job. Very pleased with the whole experience. Jan 25 Follow up - it has been a little over a month and I’m very pleased with this company. Once you get a technician Estes try’s to keep the same one. In addition I needed to get a copy of my invoice which i misplaced for tax purposes and called customer service and spoke with Susan who was so professional and had it in my email promptly. I’ll check in again when my bi annual service is due."

"Fantastic experience! Spending a lot of money to replace an HVAC system is probably never fun, but the Estes comfort consultant Justin helped us choose the best option for our home and took the time to guide us through every step in the process. He is very knowledgeable and thorough! The installation team of Fray, Giovanni, and Tobias couldn’t have been more amazing! They were efficient, courteous, and very professional."

"Our heating unit stopped working during the Christmas season. Called Estees and they sent Mr Pepe. He was awesome, walked us through the process and discovered a switch that was broken also discovered we had installed our filters incorrectly. We had him install our new Ecobee thermostat as well. We are grateful to have a technician with his excellent communication skills and technical skills. Thank you Mr Pepe!!"