Hayley Management Company

"If you can avoid renting from this monopoly of a property management group do. They are nice and helpful until you sign a lease and then you can eat rocks following that. You’ll spend days or weeks waiting on maintenance requests and then when you have the audacity to ask about the status they will be rude. Don’t do it."

"I moved out of my apartment after having two bats get in, going through rabies treatment paid out of pocket due to the bats, Hayley Management refusing to have the bat I caught for them tested, extreme black mold building up in the balcony area that they closed off into an unventilated room which I reported for 11 months and they refused to fix, and numerous other issues. Pics attached. It has now been 61 days, and I have yet to hear anything about my security deposit. Stay FAR FAR away from these slumlords if you value your health. EDIT: I have now just received a $1,658 bill from them for cleaning and repairs, after having hired a professional cleaning company to deep clean the apartment before leaving. EDIT 2: Because I believe in full transparency. They canceled the carpet fee, returned half of my deposit, and asked me to delete this review."

"I would give zero if I could, I had a tree fall on the townhouse I lived in. I still was expected to pay rent and it was inhabitable to live in. They didn’t want to do nothing to help with living situation, etc. Had to get a lawyer to solve the issue. Me and my neighbor was affected and she 75. They did us both bad and will never rent from them again. This is how it looked and still haven’t stated repairs to this day."

"I feel compelled to share my nightmarish experience with Hayley Management in the hope that others can avoid the ordeal I went through. If you're considering renting from them, I implore you to read through the reviews and take heed of the countless negative experiences like mine. This company's practices are nothing short of appalling. Check the Auburn Opelika Whats Happening Facebook page and you can learn that this is what they are known for. When I moved into my unit several years ago, it was immediately apparent that there were multiple issues that had not been addressed. The cleanliness of the unit was far from satisfactory, and it was evident that little to no effort had been made to prepare it for new tenants. I noted all of this in the move-in sheet that I was told to turn in. Apparently, they do not keep these and as a result, they are now attempting to charge us for pre-existing damages. I had many other issues over the years. Some of the staff is extremely rude and will go through your belongings during inspections. If you have maintenance issues, good luck. I’ll never forget the one maintenance guy talking about how Hayley Management doesn’t care about known issues and he could only do so much because of that. We had multiple leaks and damages caused by their lack of property upkeep. My bathroom mirror came crashing down overnight because it was only being held up by a little glue. The guy they sent to fix it said he was shocked that they thought that was okay. This could have caused serious injuries to me/my dogs. It even left multiple holes in the wall that I had to repair myself. There is blatant dishonesty when it comes to charges after moving out. We spent hours thoroughly cleaning the place and repainting. They charged us to repaint, charged us for cleaning, charged us for replacing floors, and much more. We hired a professional carpet cleaning company yet were still charged for this. We spent so much money and time. The deposit was $1200 and they are charging us $2,268 on top of that. We were already paying extra for pets that didn't even live there anymore. Please, do yourself a favor and look elsewhere for a reputable leasing company."

"Company is miss managed. My unit given to me was super filthy and smelled like animal feces. I would never recommend this company to future tennants. Their staff is rude and takes forever to assist in repairs no matter how big or small."