Lake St. James Apartments

"Like Madea say "dooont do it!" I was visiting a friend around 6 something in the evening and stayed no longer then 2 hrs. It's already bad in the day but at night ain't no way I would've ever lived here from the roaches to the company it keeps. Trust the negative reviews. I don't see why Trouble ever came here. #RIPTrouble"

"I’ve been here a year I love my apartment and my view. Kwame! Is amazing he gets the job done and makes you feel at home. Im a little bogie and very clean people talking about it’s nasty they must be nasty never a complaint. And anytime I need something fixed or done its taken care of in a timely fashion I love Kwame and the staff thanks everyone."

"So, I moved in November, and I did not see any roaches during my walk through of course but then when I got my keys roaches were coming from everywhere and has been since. Pest control came by and sprayed then I asked them to come again to bomb my place which I saw the agent write that down, but they only came again and sprayed which was not the request. My water in the bathroom sink is dirty and the water in the tub did not get hot at all not even warm. So, I was staying with family because I cannot use that water. Maintenance comes for the second time and finally change the nozzle to the tub and now the water gets hot. Idk if the nozzle was the issue but the water gets hot now. However, the sink water is still dirty, and I refuse to brush my teeth in it. Roaches are crawling on my bed I cannot sleep knowing roaches are crawling on me. I cannot cook with roaches crawling around my food. I have only stayed in the apartment a few times when roaches were crawling on my bed. I do go by there every day to see what's happening. I bought Raid and Home Defense spray I'm always spraying it, but it will not help. I had maintenance caulk the baseboards where roaches could be coming from but that did not help. I emailed about my concerns and never heard back after 24hrs until I called the property manager never reached out to me after I was told she saw my email. I am looking to break my lease which will be three months of rent in order to do so which is extremely unfair. One extra month I am okay doing but three is insane. I asked to switch units and even willing to pay more in rent. I know the response will be to stop by the office to further discuss my concerns and the gate has been in the process of getting fixed. UPDATE as of 12/20/23: There are still roaches on my bed and inside my dresser. I woke up a huge roach in the kitchen dead from the pest control spray and some smaller roaches still crawling around. Also, this morning as I was getting ready for work there was a roach crawling on the ceiling in the bathroom. I am looking for corporate number to assist me with getting out of this lease. I refuse to buy pots and pans, trash can, groceries, and a microwave because the roaches will have a field day. Whenever I turn the heat on roaches come out more. I have to wrap up in my cover to protect myself since they are on my bed. I am still washing my face and brushing my teeth in the bathtub and not the dirty sink water. I got a response on 12/19 which I am sure was an automated message, but I have still not heard from someone, and it is 12:15pm the next day."

"Everyone in the office and maintenance staff are nothing but friendly and helpful. I have not had one negative interaction with any staff. Every time I have an urgent maintenance issue, they are right there to fix the issue. My neighbors are quiet and friendly, and the complex itself is so quiet. No complaints here."

"I honestly didn’t want to leave a review. But i felt the need to share my experience. This is the nastiest apartment complex I’ve ever seen in my life . Cats and roaches are the real property managers!!! Then they act surprised when you complain about the infestation and trash .. if i could give NO STAR i honestly would ."