Villas at Princeton Lakes

"Words cannot express how poorly management treated my family in our time of grief. Recently my sister passed away in her apartment she rented at this property, being that she was the only family member that lived here. My family and I had to drive to Ga and pack up her apartment. Unfortunately, we were only able to take sentimental items and things we could fit in our vehicle. The rest of her belongings we had plan to donate to The Salvation Army. My family scheduled a pick up for them to retrieve the items from her apartment. However, the community is gated so we informed the property manager of the pick up so they would be able to enter. While speaking to him he literally had the AUDACITY to catch an attitude and sigh..like we were such a burden to him because we were trying to coordinate this matter. On top of that, previously we called his office and he intentionally avoided my calls and didn’t want to speak with me. Finally when the phone was answered it wasn’t even him, he made one of the female employees pick up and relay the message to him. In addition to that, one of the female employees definitely did not want to do her job as well and be helpful at all. The day of the Salvation Army pick up, she did not want to be present in the apartment(which is their policy) while they removed the items. Due to that The Salvation Army did not retrieve the items to donate because they didn’t want to face a liability with any damages to the property while no one was present. I have never in my life experienced anything like this. Not to mention my sister had just died there and they behaved in this way. The property manager should be a shame of himself and hopes he never has to experience a tragedy like this. This will never be forgotten! I hope corporate realizes the type of employees they have working for them."

"Love my new home. Great customer service at the leasing office. Brittney, Tabitha and Shawn made my experience moving in great. They are patient, professional, and humble. Love the space it’s very peaceful here"

"It’s hard to find real understanding people when looking for apartments. I had the pleasure to work with Tabitha today, and she was amazing. I haven’t met a landlord who was as understanding as her, she puts herself in your shoes and she is very prompt at getting things done. I already loved the apartments and neighborhood from viewing them, and my interaction with Tabitha completely sold me. If you are looking for an apartment with knowledgeable, hard working, and dedicated leasing staff/landlords I definitely recommend this place. Tabitha was the best and I would recommend her to anyone."

"It was really a pleasure to work with Ms. Tabitha. She is so wonderful, she had GREAT customer service. She was very informative. If I could rate her 100 stars.. I would. She really cares for her customers, she took time out her day to help me, even when the office was closing in 5 minutes. I am excited to move in my new apartment. Great work Ms. Tabitha!!!!"