Home Services at The Home Depot

"It was the same as any other dept. In Home Depot.. Great"

"Meh..hire a pro who's in the field, not a 3rd party sub-comtractor. But, I am biased."

"I'd like to be able to say I had experienced atleast positive or negative customer service. But I frankly received none, I stood in front of the customer service desk for about 3 minutes without being acknowledged by the three women all standing back behind the counter. Mind you this was not returns but customers service. When I finally and kindly asked if I would be helped they dismissively without looking up said in a fea minutes, when one of them had seriously just been texting on there phone during the entirety of me standing there. All I had was wanting to ask simply what was the 1800 number for siding installation. They lost my business and future business which has always been substantial. Sad the corporate store is allowed to be so miserably managed and lack of customer service at there own front counter."

"They came to measure my room for carpet, then when they came back with the quote they had my room dimensions as being 1 x 1 larger than the actual room is and from what the man who measured the room actually told me it was. When i asked for an explanation, they said they go off what dimensions are entered in the computer, which were off by a foot in each direction. Ended up with a refund for my measurement fee but no one seemed to care about the shady practice of adding square feet to my room in addition to the 20, extra they have to add to accout for seams."

"This is by far the worst Home Depot I have ever had the experience of working with. We purchased a new home, and came to home depot to pick out and have new blinds installed. That's what these places are for right? All in the our experience was a nightmare. They were late to do the measure for the order- like 5 hours late, they misplaced out order- then they found it and it took twice as long as they told us. When the order arrived (after we called them about 100000 times and no one knew what we ordered, or where it was, or anything every time we called) they left our entire order of blinds just sitting on our porch- awesome, we were told they would be sent to the installer and they would come get them. No one ever mentioned the fact that they would be dropped off with no warning and we would then have to lug them all inside and live with the boxes sitting on our floor for 2 weeks. They actual GUY that came and did the install seemed like a nice guy but the over all service by the home depot was absolutely embarrassingly poor. When we would get someone on the phone to talk to, they blamed everyone else they could besides themselves. Our blinds were WRONG. Instead of ordering 2 or even 3 separate blinds for windows that were next to each other they sent ONE GIANT blind that covered all of them. They look horrible. My husband ended up doing nothing about it because they were so difficult to work with it just isn't worth it. we will just have to order them from somewhere that knows what they are doing. The one blind that did have to be reordered because it didn't fit any window in our house at all showed up and we ended up having to install it ourselves as they never sent anyone to do it. They did finally call me to "check" on the blind and Ella the world's WORST customer service specialist said "we tried to call you"- no you absolutely didn't. You have my cell phone and even if I missed your call, there would be a record. GO ANYWHERE BUT THIS STORE, THEY RUINED OUR FIRST HOME'S WINDOWS."