UPS Customer Center

"It was closed ☹️ What? You can't ship packages out for Christmas at UPS! So I went to FedEx, they were very happy to take my money and packages."

"I never, ever leave a bad review. But, I felt compelled to in this situation. My daughter had to pick up a very important legal document. She was in the office, the lady told her that she had just clocked out and was NOT going to clock back in just to get a package. My daughter then begged her to please help and asked if there was anyone else who could assistant and she said, NO, you need to leave and come back Monday....Really? I find that humorous because the office is closed on Monday!!Perhaps just a bit of decency or customer service? Just an awful experience with dreadful customer service. I will be avoiding this place at all cost in the future."

"My package's expected delivery was at 7pm according to ups online, however the courier attempted to deliver my package at 1030am. There was no way for me to sign for this package at my home since I would not be home until later that night at 5pm and so I scheduled a pickup at the store. In the end I come to find out that this location is only open from 9am - 12pm tuesdays to Fridays. Who thought that was a good idea? Congratulations on being my first one-star review."

"They will find any reason not to deliver you packages. Also they are only open Monday- Friday 9am to 12, so sorry if you happen to work. They will never contact you back nor try to redeliver your packages. I’ve never had bad experience with UPS until moving to Acworth. It’s been well over 24 hours since I was first told I would hear from my local delivery center within the hour. It’s been 2 hours since I was told the second time I would hear from the deliver center within the hour, it’s been over an hour since i saw told for the 3rd time I would hear from my local delivery center within the hour Two days later- still not packages or word from the local UPS teams. The help through corporate UPS has told the local team will reach out every time I call them"

"Went here for my interview for the Seasonal Helper position back in the beginning of November and honestly it was so cool, I've never been inside a warehouse like this of this size and magnitude and was extremely satisfied with the staff and how they treated their employees. I should know after working for UPS for a month. It's worth it, 100%. Go out and make that extra dough this holiday season."