Solano Cargo Express

"Mr. Josue Solano’s Shipping company is very reliable, responsible, trustworthy and caring company. I want to bring to your attention that you have an exceptional Solano Shipping company team. The calm, patient, outstanding customer service you receive from the time you enter to the time you are all checked in with your shipping is outstanding. They treat you like family. The professionalism of each employee you have contact with, and the service you receive has impressed me the first time I shipped my material/boxes. Whenever you ship via Solano Shipping you receive outstanding customer service from the mount you arrive to the time you leave. Every Solano Shipping member of your team that I have had the pleasure to meet and speak with was friendly, courteous, knowledgeable and attention to detail. It is evidenced that your selected staff or team members are true professionals and consummate role models worthy of emulation by their peers in other shipping companies. Your Shipping company and team’s accomplishment is a combination of devotion to their jobs, perseverance, personal motivation, dedication an incredible customer service. Your Solano Shipping team epitomizes what customer service is and should be. Your staff, your teams hard work, dedication, and commitment is evidenced that you Mr. Solano strive to create in each Solano Shipping team member. Thank you for your excellent service. I will be certain to continue to recommend Solano Shipping to friends, business associates, and family. I am very pleased with the quality-of-service Solano Shipping provides. Very Professionals. Recommend Solano Shipping to..100% satisfaction and care for your shipping Mr. Tony ."

"Solano deserves 5 stars. I sent two large boxes with them (rice and cooking oil included). The staff is courteous and professional (from the lady on the phone, to the drivers that came to our home). Two gentlemen came home, took my boxes, processed my payment here in my home - I paid cash and they gave me a digital receipt on the spot (along with a hard copy they printed right on the spot with mobile printer!). They gave me the date the container was scheduled to leave, and exactly two weeks later, my boxes were delivered with care. I highly recommend and will happily use their service again. Thank you, Solano."

"I recommend you do business elsewhere!!! I should’ve read all these reviews before doing service with them. Terrible experience when my shipment was being delivered they do not communicate between themselves and did not have any records or way of verifying that I have paid for my shipment here in the US. I have tried to call them many times, and no one picks up the phone for days. My family had to figure out how to get money to pay them again for the boxes to be delivered. It was a traumatic experience for them, and I truly believe they should be sued for this type of Trauma they have caused. If you don’t know how to run your business I can give you some advice. Truly sad this is how it’s been for so many costumers."

"Worse experience ever. They don’t speak English. Customer service horrible. The owner does not answer the phone no text message, impossible to speak to any one. My products is still with them in DR can not find anyone to update me. I will file a complaint with Better Business Bureau. They should not be in business."