Apple Courier and Logistics Atlanta

"Service has declined. Some of the operators are downright surly. I have all my information ready when I call and it still doesn't go well. Not sure if she is still there but Jenny was the best person to work with - always courteous and competent. Wish the other operators followed her example."

"This company billed my company accidentally. We had used them in the past for delivery of legal documents. On April 5th, I received a call from their accounts receivables dept, Jennifer Eutsey. When speaking with Jennifer initially I advised her it was a mistake and she refused to listen, so I had her send me the invoice. It was clearly misbilled and had the correct company's company name and owner's name listed. I reached out to the correct company who then followed up with Apple. I was again sent the invoice 2 weeks later and reached out to Jennifer to advise of their error. She was rude and refused to listen to me, then hung up on me when I told her to verify the information from their order/invoice. I will ensure our company and all companies we work with never use this company again. Super unprofessional."

"I have used David Sholder and Apple for likely 2 years now, and highly recommend them. IMO the best local courier I have found. Deliveries are prompt, handled well, and most importantly.. I don't get complaints from my people. All manners of businesses have the occasional issues, but the key is what you do when they do occur. David and Apple step up, handle the issue, and move on. Just what we expect but so often what businesses don't deliver on. Well done Apple. David.. thank you for the exceptional service day in and day out."

"Worst company I’ve ever worked for in my life hopefully I don’t have to experience that ever again .they definitely need a management shake up starting with Tim and Alex ending with Jose .company have so much potential it sad and they wonder why they are loosing so much customers and drivers .there about two good dispatcher out the bunch rest of them is bad for Business. The route there going they will be scraping the pot soon for good drivers that are dedicated and good paying clientel.."

"For the most part, I don't write reviews. On occasion, a company or person goes above and beyond expected and earns my notice. We've been using Apple Courier for a few years now. We aren't their biggest customer by any measure but when we are treated as if we were, that says something! The other day I placed an online order for a package pick-up. A short time later I realized I failed to include the special instructions and I was in a panic. I was not able to amend my online order so I crossed my fingers and picked up the phone hoping I could alert someone as to the problem. My call was answered by Karuna and she immediately sensed I was panicked. She let me know it wasn't a problem and while I was one the call, I could hear her type in the special instructions. Talk about a sense of relief!! The package was picked up and delivered without any issue which more than made my day. I appreciate great customer service and felt like we were their most important customer!"