H&R Block,

4768 Ashford Dunwoody Rd, Dunwoody, GA 30338, United States

"Don’t file your taxes with Linda Pate , terrible service and worse customer service. My 2021 taxes , which were done in Feb 2021, were not filed till 2024 Feb , and I made multiple trips to their office and made multiple phone calls. They charged me $300+ and still the return dint go through . Stay away !"

"Linda Pate is extremely knowledgeable and professional."

"Carolyn Parker here has done our taxes for the past two years and has been great. We usually upload documents ahead or time or bring them with us to meet in person as she enters everything. I really appreciate that she takes the time to explain things and answer all our questions without rushing - even if she doesn't know the answer off the top of her head she'll break out the big book. Last year in particular we had a trickier tax return and I really appreciated the time she took to ensure everything was 100% correct, even though it meant following up the next day."

"Went in to verify what documentation I would need to file my business taxes. Basically Carolyn Parker refused to allow me to schedule an appointment with her even though she was the one that was automatically assigned to me via online. She outright told me that it appeared that I was someone who needed someone to hold my hand and proceeded to refer me to someone else. (Just because she didn't want to do the work) She advised she only works part time only on Saturday and Sundays. I said that would be fine. She still outright refused. It was disgusting. And I could clearly see that she just didn't want to do the work and she was pushing me off onto someone else."

"I will definitely be having H & R Block do my taxes again next year! I was warmly welcomed and had steps explained along the way by auto emails and also Ken, my assigned preparer. Ken was friendly, informative, suggested ways to save more on paying taxes. I was able to communicate with him via a personal message page to him; then he either replied there or called me to discuss things. It was easy to upload documents by taking pictures of them, and then using the app or site to click on "upload" from my phone. And it was all completed within a week!"