Potate's Douglasville Appliance

"Last week during our coldest time of this winter, my heat had stopped working and I contacted Potates service and within 24 hours the team had my heat working! I can not express my gratitude for their prompt service, professionalism, kindness and concern from everyone in the office, Ms. Eli and Ms. Brandi to there guys that came out. Their kindness and attention to detail went beyond anything that I could have expected. We need more people and business like this in our community. Forever indebted to them. Can't say enough. Truly a blessing sent from God.....you have no idea!."

"They have always been very Professional and respectful at my home, fixed problems I have had. Thank you for great work!!"

"It's possible that Potates Appliance might be good at what they do, however I was given a window bywn 8am n 12 noon. Called around 11:30 to confirm and was told, "looks like you're the only one we forgot to call to inform we will be late." Then she laughed, as if I would join her." I asked if they were still coming. The phone Receptionist said btwn 1 & 2pm. I called at 2:20 and still they had no idea what time they would arrive. I canceled the service bcuz they are unreliable, unprofessional and get a zero for communication. This company takes their customers for granted and holds no value for their customer's time. This company has a poor/the worst customer service I have ever experienced, respectfully!!!! I would not recommend this company regardless of the positve ratings from their obvious friends and relatives. I read them and what I received was not vaguely close to any of that. Sadly after a full day of patience and time waisted. They never showed. Good luck! I pray you have time to waste."

"They came out the next day & gave us a very reasonable price to fix our washer! It's not done yet but part has been ordered & I'm confident that the job will be finished on time! Highly recommend!!"

"Cannot recommend Potate's enough! Everyone we spoke to was extremely professional and courteous. They were able to send someone out the same day that our A/C stopped working to get us up and running until a repair could be made. Matt was extremely helpful, friendly, and professional each time we saw him to examine the issue, and to make the repairs. He also took the time to answer any questions we had and made sure we felt satisfied with our service. Would absolutely recommend them and use their service in the future."