Sears Appliance Repair 156 Tom Hill Sr Boulevard, Macon, GA 31210

"Technician Robert C updated his ETA all day so I knew the time he would arrive at my home from the Sears home services link provided regarding the appointment and he called me to let me know he was on the way. I appreciate the energy and he did not rush. He checked the unit from the attic and outside, let me see the temperature of the heat from the vents, and answered all my questions about heating and cooling. Gave me some better insight as well on the thermostat and it’s not a ‘do it yourself job’ like marketing will have u think if u want to switch to a programmable one. I am more than pleased with Robert C!"

"Arrived early which we appreciated. Did a PM cleaning and inspection on each appliance (five total). Left house in good order. Wife pleased."

"Both gentlemen were VERY respectful & communicated perfectly , let me know everything that was wrong with my dryer & they fixed it fairly fast! I’m very delighted with them! I will be using the again in the future."

"The technician CALVIN D was letting me know how to keep my appliances running while doing his diagnostics. He was very knowledgeable while also giving me tips. The link to confirm appointment does have a glitch. I was confirming the appointment ‘yes response’ but kept receiving a text that I have not confirmed. I was afraid my appointment would be auto canceled."

"Our service person, Jason, was excellent -- professional, efficient, knowledgeable, and friendly. We are highly satisfied with his work diagnosing and repairing our Kenmore washer. The scheduling service needs improvement, however. In particular, it is almost impossible to get out of the phone Tree if you need to talk to someone, and if you do, they may not be able to help you. Overall, thanks to Jason, we are pleased."