Electronic Express

"We bought a stove here. The sales girl, Lindsey, was exceptionally good. Very knowledgeable and helpful. However the stove delivered had a broken knob and my wife attempt to push it back onto the pin, it popped very loudly and the circuit breaker was popped too. We called because the delivery guys were gone and at first they wanted to send a repair guy out 2 days later on a Saturday. No way! What if it needed parts? Wait another 2 days or so for that too!? So they agreed to bring us a new stove on Saturday instead. It was delivered but I overheard one of the delivery guys complaining that we should have had it repaired and not get a replacement. Insulting? Yes. If he kept his mouth shut I probably wouldn't have given it 3 stars."

"Working with Jay was great. He went above and beyond to help me understand everything about my purchase."

"We highly recommend Anthony and his team at Electronic Express in Cleveland, Tennessee! Anthony went WAY above and beyond to ensure that we were supported in every way. He was very patient in working with my elderly aunt to make sure she fully understood what was happening and had everything to support her needs. Thank you for being the absolutely best in caring for those you serve, Anthony!"

"Went into the store looking for headset for my son. Found a pair that had a sale sticker infront of it. When they rang it up it was 10 dollars more than the sale sticker. Said he couldn't honor the sales price because it had expired. That is an awful way to do business. If the sale had end the day before then they should have taken the price off the item. The sales guy said they haven't had time to take the tag off, but it was after 1pm the next day. I think they were just hoping no one would notice the bump in prices and make a few extra dollars. Update to Response. So, has a company you are ok with having a sale sticker on a product, days past the expiration date, in small print to mislead your customers. That is a very underhanded ploy to exploit your customers. You can wash over this if you would like, those stickers should be taken off the end of day when the sale ends. I'm sure you are more than willing to price match to any arbitrary number you find, as long as it is from you store website or your stores Amazon page. When I showed your staff the same product on Amazon from a different seller they refused to acknowledge it. To come back to this post to lie and make excuses for your poor performance is absurd. You obviously don't care about your customer base or future sales. As a company that wants to make money you have a funny way of showing it."

"We recently moved to the area and we wanted to upgrade our TV and get a sound bar. I found this business through G Maps and was interested based on their review history. Well, their history became my present and I was glad I took the bait. Spoke with the rep about what I wanted, the recommendation was easy to approve for our needs, and the purchase was made. We needed the TV and sound bar mounted, so they provided that service and had a mount for purchase. About 1.5 weeks or so and it was time for the delivery and install. Two gentlemen came to the house, took their time installing it and ensuring it was done correctly. Minimized their mess as much as possible and took all the excess stuff away. They explained how things worked, how to get the best out of our experience with the TV/sound bar and bam! Great experience all around. One caveat, they did not have the length of 8K HDMI cables I needed at the store so I had to go 3rd party."