Aaron's 803 20th Street Northwest, Cleveland, TN 37311

"They will work with you if something comes up and you get behind on payments."

"Great place to get good quality stuff"

"I always get the best and curtious service every time I go to Aaron's. I am so thankful for the staff's help and speedy time in and out of the office. I also got a thank you card and candy....Thank you Aaron's!"

"Will never be doing business with this location ever again. The lady in store was super sweet. We chose our delivery time as 2-3 and they didn’t show up till after 3 the first time. The dryer ended up not working. They told us we needed to get a new plug but we told them the landlord himself has checked it and used it multiple times and it was the right voltage. So they took back the dryer and said they would let me know if they plan on coming back that same day or whenever they could. They never called back so I called them a little after 5 and scheduled 2days later for the same exact time. Here it is the day of the new delivery and it hit 3 so I called and john told me they would be here in 30/35 min I told him I needed to pick up my husband at 3:30 and John said he would call the driver to let him know to try to hurry to drop it off so I waited and waited still know one showed up I called them again around 4:45 and John said at first they knocked on my door and but know one answered. Which is a lie because I had to get someone else to pick up my husband just so I could stay home. John then said he would call me back to figure out what happened. At this point I’m beyond irritated and told him to just pick up the washer and to cancel our account and that we are going somewhere else. John called back and said he told them to show up after all there drop offs because I had to be somewhere at 3:30 but never informed me of such then said they would show up in 30mins which was at 4:45. Now it’s 5:45 and they still haven’t picked up the washer. I find this to be completely unprofessional. Especially with how they delt with the situation. It’s not my problem they don’t know how communicate properly with their drivers or customers. If you want to save yourself a headache take your business else where."

"My mother has done business with them off and on for the past 4-5yrs. Always polite and very courteous. Never in a hurry to get us out. They always pay attention to our cares and concerns. Very helpful and quick with their response. Great people to deal with!! She absolutely adores John the store manager and Margaret possibly the assistant manager both in Cleveland Tn. Also a couple of the guys that delivered her furniture were very pleasant and kind. Hard workers and super sweet. So if anyone is looking to buy straight out or even rent look them up. All are a great group of individuals. Thank you all for taking such great care of my mother!!"