The Original Mattress Factory

"we have had a water bed for the last 45 years. My husband passed away 7 years ago and it was time for me to get a new mattress, that I could take care of. I went to Original Mattress and was helped with a very special person. Miranda Reyes. I had to order it and then set a date to have it delivered, but then had to change it at least twice. Plus have the Mattress to fit the place where the water bed use to be...frame.. It will be delivered next Saturday and Miranda was a dream to work with.Thank you again for all you do."

"A fantastic experience! At the last minute, I was in need of a mattress for my Dad who was moving into an assisted living community. I was stressed out with all of the logistics for the move, and realized, at last minute, that my dad's queen mattress would not fit well in his new studio apartment. I made a couple of calls to mattress stores and they could not help me at the last minute. Then I called The Original Mattress Factory Johns Creek and spoke with Evan Reese. He was so professional and had such a calming demeanor (which I really needed!). He was very helpful and knowledgable.. I told him what my dad needed and he explained all of the options, and we made it all work out over the phone. My Dad is very happy with his new mattress and I am very, very grateful to Evan! The whole process went through so quickly and effortlessly!"

"Nice experience at this location. The sales associate Maury was available if needed but was not overly so made me feel more comfortable than at other stores I visited. The delivery did have a hiccup I got a double when I should have had a Queen. I understand mistakes happen and I thought it would be a week or so in my experience in this pandemic with other companies. But the factory called me directly and they delivered the correct mattress that same afternoon. Kudos to the OMF for taking care of this immediately. As for the mattress its been all I could ask for and you can tell the sturdy and good construction and I also enjoy buying local and these are made in Marietta. I highly recommend the OMF if your in the market."

"I'm 80 years old. I've bought a lot of stuff over the years, but this purchase was one of the best experiences I've ever had. Everything went off without a hitch from the store to the delivery. The store salesperson was helpful and didn't try to steer us away from what we were interested in. The delivery came right on schedule, and the guys who did it were the soul of courtesy and efficiency. Even with charges for a non-local delivery and removal of our old mattresses and box springs, we ended up paying slightly less for a better product than we got elsewhere a dozen years ago. Thank you Original Mattress Factory!"

"I am a satisfied, repeat customer of this manufacturer/retailer. I know others who say the same. Their quality and durability is at least as good as ANY. Their showrooms are well stocked and staffed with helpful and non-aggressive associates. You’ll encounter a wide variety of styles. Their frames and accessories are top-notch and cover many styles, too. Their prices are reasonable and dependable, as they have no sales or tricky promotional gimmicks. There was an error in shipping and delivering my most recent purchase. But they handled it in such a professional fashion that I continue to rate them “tops.” Communication was just right, and the error was corrected first thing, as promised, next morning. They’re the best for mattresses in my opinion. I shop no place else."