Aaron's 5345 Jimmy Carter Boulevard, Norcross, GA 30093

"My Refrigerator is broke and has been for quite sometime. I can not get any results on a solution I am a faithful customer and pay on time every time. Customers are only important when signing that contract after that your nothing."

"Gonna give middle.of the road. As upto now havnt had a bad experience with aarons as a whole. However today I made a payment the 2 items I have (which actually pays off 1 of them). Later today they show up to my house to collect the items (only reason for a house visit) HOURS AFTER PAYMENT WAS MADE, thus actually would be 1 item on lease and robbery of the other as it was paid off. Only reason i know they did this is they GLUED their paper to my front window. In addition they will charge a home visit fee for a visit that should not have happened."

"TC is amazing, customer service was epic. He’s hands on and make you feel so comfortable and at ease. TC knows all the answers to your questions and concerns. I felt as though I’ve known him forever. If your thinking about renting from here, you will have the best experience EVER. Dalia also was very nice and patient, I will definitely be back every time i’m looking to rent to own. They are the best in town, hands down."

"The worst place and customer service ever. I should’ve known not to come to this location after they delivered my furniture almost two weeks after I signed and paid. Then they are the most insensitive people ever. I’ve had this account for a little over a year now. I called and took my card off of autopay for the pandemic. Mind you I STILL PAID! They charged my card anyway and apologized after I called. The manager even offered a $35 discount although I still haven’t received it. This was back in April. Then they decide to charge my card again today although I have been calling in to pay and no other autopay agreement was set in to place for my bedroom furniture. The manager was very rude at the beginning until he realized he made a mistake AGAIN, and offered to return my money. I go to look at my account right after the call and he charged my card again (after claiming earlier the charge was automatic) Again he tried to act like he didn’t see the charges until I sent him an email with proof. Beware of this location and company. We all know this company attracts those who don’t have the means to buy furniture outright. Do not do business with these crooks!"

"This company is horrible with customer appreciation and service. During the COVID-19 epidemic they offered no assistance to their existing customers that were suffering financial hardship. Instead of giving extended payout options they offer excuses about your contract. They are very inhumane and I will not ever use this company again nor recommend their service. When you want to speak to corporate they just send you to the local store manager instead of being truly concerned enough about you as a customer to have corporate reach out. Wish I could have given 0 stars!"