AuthenTEAK

"We have bought several things from AuthenTEAK over the years, and have been very satisfied with the products and the service. Today took it to a new level. We had a question about an older order, and Ashley in Customer Service went above and beyond helping to sort it out for us...and the fact is, the issue was ours all along. She was incredibly helpful, courteous and friendly. I would highly recommend AuthenTeak."

"Fantastic communication from Damon and Eric! Honest every step along the way. They allowed splitting our custom order cost until it was ready to ship. Shipping timeframe was spot on. Did I want it sooner than EDD? Yes. Was it worth the wait? 100 percent Yes. Kingsley Bate Westport is very well constructed. You truly get what you pay for. Wife and I were tired of buying cheap, disposable stuff. It’s better looking in person than the online photos. More than one reason you rarely see used Kingsley Bate for sale anywhere."

"Company has outstanding customer service and stands behind their products. Our fireplace tools arrived damaged and within 48 hours, we had a new set of tools on our doorstep in perfect condition. They are beautiful and are a perfect fit for our home. A big shout out to Ashley for her incredible customer service!"

"I purchased an expensive Treasure Garden cantilevered umbrella from Shae over two years ago. We love the umbrella and use it all summer as it shades our pool. Unfortunately a gust of wind recently hit it and broke a part. I emailed Shae and she not only remembered me but arranged to have a replacement part sent directly to me from the manufacturer at no charge. She was great to work with at the point of sale and also came through with great customer service when I needed it. I would highly recommend this company as well as this particular sales associate."

"In searching for an 11" patio umbrella I discovered AuthenTEAK. What an amazing process. Their video showed me how to remove my umbrella from the damaged frame. They had exacty the right size frame and color. Ordering was a breeze. They get customer service too. Ashley was helpful and followed up with a FedEx hiccup. We are thrilled to have our patio umbrella back. We would highly recommend doing business with AuthenTEAK."